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ease
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Atonom is an AI employee platform that allows businesses to hire Cloud Employees for support, recruiting, customer success, sales, reception, and event operations. Each AI Employee has a name, role, personality, goals, memory, communication channels, and integrations designed to help it own real work inside a business. The platform includes AI teammates such as Miles for customer support, Reece for recruiting, Sofia for customer success, and Zoey for sales development. Miles can resolve common support issues instantly, escalate complex cases, and help customers receive answers faster. Atonom supports communication across web chat, web voice, SMS, email, calls, Slack, and additional business channels. Its integrations connect with existing systems so companies can customize workflows and drive results without replacing their current tools. The platform uses company knowledge, shared memory, and workflow history so AI Employees can learn the business and improve over time. Enterprise-grade governance includes SOC 2 Type 2 compliance, HIPAA compliance, data encryption, strict agent guardrails, and accountability for AI actions. By combining AI employees, role-based automation, memory, multichannel communication, integrations, workflow customization, and security controls, Atonom helps companies scale outcomes instead of headcount.

Description

Collaborative Teams' Social Inbox. Consolidate all customer notifications and support inquiries into a single platform. Use Juphy to communicate with your colleagues, ensuring that you provide the quickest solutions to your customers across various communication channels. Say goodbye to the hassle of constant logins and logouts! By managing all customer interactions in real time, you can significantly enhance the efficiency of your support operations. With just a click, you can respond swiftly to direct messages, mentions, reviews, and comments through Juphy's intuitive dashboard. A major factor contributing to delays in customer support is ineffective internal communication, which can increase ticket resolution times by an average of four hours when using email. Enhance collaboration on support tickets with tools like Slack. Formulate your support team, establish roles and permissions, and engage in real-time discussions on incoming messages or tickets to streamline your workflow. This approach not only improves response times but also fosters a more cohesive team environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage
Eloqua
Fibbler
GoTo Meeting
Google Analytics
Google Cloud Platform
HelpDocs
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Outlook
Microsoft Teams
Salesforce
Salesloft
Slack
UserGems
Zapier
Zendesk
Zoom
ZoomInfo

Integrations

Adobe Marketo Engage
Eloqua
Fibbler
GoTo Meeting
Google Analytics
Google Cloud Platform
HelpDocs
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Outlook
Microsoft Teams
Salesforce
Salesloft
Slack
UserGems
Zapier
Zendesk
Zoom
ZoomInfo

Pricing Details

$749 per month
Free Trial
Free Version

Pricing Details

$39 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Atonom

Founded

2018

Country

United States

Website

atonom.ai/

Vendor Details

Company Name

Juphy

Founded

2018

Country

Turkey

Website

www.juphy.com

Product Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Alternatives

Alternatives

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