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Description
AthletaDesk is designed to empower your business and promote growth without the stress of escalating monthly expenses as your clientele expands. With memberships that offer unlimited clients and sessions, you can access every feature conveniently from any device—be it mobile, tablet, or computer—making it ideal for in-home training sessions. By automating essential tasks like invoicing, session reminders, and payment processing, AthletaDesk takes care of the administrative burdens, allowing you to focus on coaching. This platform caters to all individuals involved in coaching, training, or instructing various athletic activities. Clients can easily log into their Athlete Portal to check their upcoming sessions or schedule new ones, as well as review past session notes to monitor their progress. Furthermore, you have the capability to leave session notes with specific tasks for clients to complete before their next appointment, alongside private notes for your own reference. Additionally, AthletaDesk simplifies the process of monitoring and documenting student attendance with a range of attendance tracking options to accommodate every scenario, ensuring that you never miss a beat in your coaching journey. Embrace the future of business management and let AthletaDesk streamline your operations today.
Description
ReadyDesk is a fully online help desk software solution equipped with robust features designed to satisfy the needs of businesses of any scale. This platform enables customers to quickly resolve their issues through various methods, such as submitting tickets via the customer portal, accessing self-service support articles in the knowledge base, automatically generating tickets through email communication, and engaging in live chats. Both customers and technicians can create tickets through the web interface or via incoming emails, with support for file attachments and comprehensive tracking of all ticket-related activities. Technicians can efficiently manage multiple tickets simultaneously, utilizing the tabbed interface at the bottom of their screen. Additionally, you can create multiple customer portals to accommodate an unlimited number of departments or companies, each with customizable logos and settings. Customers benefit from the ability to view their existing tickets, initiate new ones, access invoices, monitor assets, download resources, and engage in live chat sessions, enhancing their overall experience with the service.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$12.95 per month
Free Trial
Free Version
Pricing Details
$9.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Port 443
Country
Canada
Website
www.athletadesk.com
Vendor Details
Company Name
ReadyDesk
Country
United States
Website
www.readydesk.com
Product Features
Personal Trainer
Appointment Scheduling
Assessments
Attendance Tracking
Billing & Invoicing
Certification Tracking
Client Management
Commission Management
Exercise Library
Fitness Assessments
Fitness Plan
Nutrition Program
Online Store
Payment Processing
Wellness Plans
eCommerce
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management