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Description
Asterisk is a versatile open-source framework designed for creating various communication applications. It transforms a standard computer into a robust communications server. Asterisk serves as the backbone for IP PBX systems, VoIP gateways, conference servers, and numerous other tailored solutions. Its users range from small enterprises to large corporations, call centers, telecom carriers, and government bodies across the globe. Available at no cost, Asterisk thrives under the sponsorship of Sangoma. Currently, over a million Asterisk-based communication systems operate in more than 170 nations. Remarkably, nearly all companies listed in the Fortune 1000 utilize Asterisk in some capacity. Most frequently implemented by system integrators and developers, Asterisk can serve as the foundation for a comprehensive business phone system or can be employed to augment an existing setup or connect disparate systems. Whether you're interested in crafting a personalized system with Asterisk or purchasing an efficient, affordable turnkey solution, explore the options available to determine the best fit for your needs. With its flexibility and wide-ranging applications, Asterisk continues to evolve, ensuring it meets the demands of modern communication.
Description
This platform offers an efficient way to manage various business communication channels by integrating VoIP telephone services with email, CRM, fax, videoconferencing, recording, reporting features, and more. Support services are available to address issues or implement configurations remotely, ensuring assistance can be provided from any location around the globe, whether it's for routine setups or project deployment assessments. The program is structured to help users acquire the expertise needed to effectively utilize Issabel through a progressive learning approach. Participants typically include professionals skilled in Linux systems and VoIP solution integration. The technology utilized includes top-tier equipment and hardware to enhance customer interactions significantly. By implementing high availability and certified hardware, businesses can achieve even greater operational reliability. This initiative consists of a series of organized evaluations and procedures aimed at testing and confirming that the approved hardware is compatible and functions seamlessly with the overall system. Furthermore, this thorough process ensures that users can maximize the potential of their communication tools effectively.
API Access
Has API
API Access
Has API
Integrations
Azure Marketplace
Bitrix24
Cention Contact Center
Centreon
CoMagic
Corosync Cluster Engine
Creatio
Dynasoft Telefactura
FlyNumber
FreeBSD
Integrations
Azure Marketplace
Bitrix24
Cention Contact Center
Centreon
CoMagic
Corosync Cluster Engine
Creatio
Dynasoft Telefactura
FlyNumber
FreeBSD
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sangoma Technologies
Founded
1984
Country
Canada
Website
www.asterisk.org
Vendor Details
Company Name
Issabel
Founded
2016
Country
Mexico
Website
www.issabel.com
Product Features
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard