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Description

Asset Infinity is a leading asset management and tracking software widely used by many brands in various industries. It is asset tracking and management software that is hosted on Microsoft Azure Cloud Services. 99.9% uptime guarantee. Asset Infinity facilitates you with Asset Tracking, Inventory Management, Preventive Maintenance, Complaints/Ticketing/Breakdown Maintenance or Incident Management, Depreciation Management, Resource Allocation Management, and User Management to replace old spreadsheets with a new experience of customized software. Asset Infinity makes it easier to track assets. Asset Infinity uses barcodes, RFID and NFC and geographical location to leave a trail and streamline auditing.

Description

Analyzing customer phone calls is crucial for increasing revenue and minimizing expenses. Infinity equips businesses with the tools to enhance sales, refine operational workflows, and make the most of their marketing budgets. As a cloud-based call intelligence solution, Infinity serves as a key component of the technology ecosystem for marketing, sales, and contact center operations. The platform's advanced call tracking capabilities are essential in gauging the genuine sentiment expressed during customer interactions. By grasping the underlying context and emotions of these calls, you can significantly elevate the results of your customer engagement efforts. Infinity meticulously connects user journeys, granting comprehensive insights into the factors that drive awareness, engagement, and conversion, thus optimizing your marketing investments and allowing you to concentrate on what is most important. Furthermore, it provides profound data insights that facilitate smarter sales strategies, empowering businesses to stay ahead of the game by understanding the context of conversations, which ultimately leads to faster and more substantial deal closures. By leveraging these insights, organizations can create more meaningful connections with their customers, fostering long-term loyalty and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ArcGIS Yes 
Azure Marketplace Yes 
Boomi Yes 
Google Analytics No 
Google Maps Yes 
Microsoft Dynamics 365 Yes 
Optimizely One No 
Quantcast No 
QuanticMind No 
SAP Business One Yes 
Salesforce No 
Upaknee No 
Webtrends No 

Integrations

ArcGIS No 
Azure Marketplace No 
Boomi No 
Google Analytics Yes 
Google Maps No 
Microsoft Dynamics 365 No 
Optimizely One Yes 
Quantcast Yes 
QuanticMind Yes 
SAP Business One No 
Salesforce Yes 
Upaknee Yes 
Webtrends Yes 

Pricing Details

$110/month
For up to 500 assets
Free Trial Yes 
Free Version No 

Pricing Details

$100.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

PcsInfinity Pvt. Ltd.

Founded

1992

Country

India

Website

www.assetinfinity.com

Vendor Details

Company Name

Infinity Tracking

Founded

2010

Country

United Kingdom

Website

www.infinity.co

Product Features

Asset Tracking

Activity Tracking Yes 
Audit Trails Yes 
Barcoding / RFID Yes 
Checkout / Check-In Yes 
Depreciation Tracking Yes 
Disposal Tracking Yes 
Inventory Management Yes 
Location Tracking Yes 
QR Codes Yes 
Reservations Yes 
Service History Yes 

Building Maintenance

Asset Tracking Yes 
Commercial Properties Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Management Yes 
Job Costing Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Residential Properties Yes 
Routing Yes 
Scheduling Yes 
Work Order Management Yes 

CMMS

Asset Tracking Yes 
Calibration Management Yes 
Inventory Control Yes 
Key & Lock Management No 
Mobile Access Yes 
Preventive Maintenance Yes 
Purchasing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

EAM

CMMS Yes 
Energy Management No 
Equipment Management Yes 
Facility Management Yes 
IT Asset Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Parts Management Yes 
Preventive Maintenance Scheduling Yes 
Software License Management No 
Warranty Management Yes 
Work Order Management Yes 

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling Yes 
Incident Management Yes 
Inspection Management Yes 
Inventory Control Yes 
Maintenance Tracking Yes 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management Yes 
Visitor Management No 
Work Order Management Yes 

Fixed Asset Management

Asset Budgeting Yes 
Asset Lifecycle Management Yes 
Audit Trail Yes 
Barcoding / RFID Yes 
Depreciation Management Yes 
Disposal Management Yes 
Document Management Yes 
Inventory Tracking Yes 
Tax Management No 

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management Yes 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management Yes 
Requisition Management Yes 
Supplier Management Yes 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing No 
Calibration Management Yes 
Dispatch Management Yes 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management No 
Mobile Access Yes 
Planning Calendar Yes 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Preventive Maintenance

Condition Monitoring Yes 
Inspection Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Predictive Maintenance Yes 
Purchasing Yes 
Reminders Yes 
To-Do List Yes 
Vendor Management Yes 
Work Order Management No 

Retail Management

CRM No 
Commission Management No 
Email Marketing No 
Employee Management No 
Loyalty Program No 
Mail Order No 
Merchandise Management No 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce No 

Warehouse Management

3PL Management No 
Barcoding / RFID Yes 
Category Customization No 
Channel Management No 
Demand Planning No 
Inventory Management Yes 
Location Control Yes 
Order Management Yes 
Purchasing Yes 
Quality Control Yes 
Receiving / Putaway Management Yes 
Returns Management Yes 
Shipping Management Yes 

Product Features

Call Tracking

CRM Yes 
Call Log No 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management Yes 
Conversion Tracking Yes 
IVR / Voice Recognition Yes 
Keyword Tracking Yes 

Conversation Intelligence

AI Insights No 
Account Health Alerts No 
Call Analytics No 
Call Recording No 
Call Recording Cloud Storage No 
Call Snippets No 
Call Transcription No 
Call/Meeting Sharing No 
Sales Coaching No 
Topic Tags No 
Topic-Based Analytics No 
Video Conferencing Analytics No 
Win/Loss Analysis No 

Revenue Intelligence

Actionable Insights No 
Alerts / Notifications No 
CRM Interactions No 
Call Scoring No 
Conversation Intelligence No 
Dashboard No 
Email/Message Interactions No 
Market Intelligence No 
Phone Call Interactions No 
Pipeline Visibility No 
Sales Coaching No 
Video Call Interactions No 

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