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Average Ratings 0 Ratings

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ease
features
design
support

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Description

AskSiya Inc., located in Toronto, is the innovative company behind Siya, an AI-driven phone receptionist specifically designed for small enterprises. Siya efficiently handles incoming calls immediately, around the clock, facilitating tasks such as taking food orders for eateries and booking rooms for hotels and motels, while providing businesses with a comprehensive dashboard that includes call transcripts, live order tickets, and confirmation emails. The inception of the company stemmed from a keen observation: during peak dinner hours at a local pizzeria, employees were so busy that they couldn't answer incoming calls, resulting in customers choosing to place orders elsewhere. While large corporations utilize call centers to manage such situations, smaller businesses often resort to voicemail, which is less effective. AskSiya was created to bridge this gap, driven by the conviction that no small business should ever miss out on potential customers due to unanswered calls. Siya's capabilities extend beyond basic call handling, as it supports over 100 languages with the ability to switch mid-conversation, filters out robocalls, and can transfer calls to staff members when necessary, all while keeping track of real-time room availability for accommodation providers. Additionally, the setup process is incredibly user-friendly, taking less than 15 minutes for businesses to get started with the service.

Description

The RingCentral AI Receptionist (AIR) serves as a phone agent powered by generative AI, integrated within the RingCentral business phone system to facilitate the automation of incoming call management with human-like conversational capabilities. It can be activated effortlessly in just a few minutes without the need for IT assistance, utilizing information from your website, FAQs, or uploaded materials to respond to common customer inquiries, filter out spam calls, arrange appointments, and send follow-up messages through SMS. By employing name- and context-based logic, it adeptly directs more complex inquiries, thereby eliminating the annoyance of tedious phone menus. AIR can engage in conversations in multiple languages, including English, French, and Spanish, with the ability to switch seamlessly between them, and offers customizable voice personalities along with tailored greetings. Additionally, it provides valuable real-time insights through call transcripts, analytics, and performance dashboards, enhancing operational efficiency. Furthermore, it easily scales to accommodate various locations and departments, ensuring a reliable and round-the-clock front-desk service that minimizes the chances of missed calls and improves customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

CallSara No 
EldNex AI No 
Flip No 
Google Calendar No 
Heylee No 
Microsoft Outlook No 
RingCentral RingEX No 
Ten8 No 
Totality No 
Vetspire No 

Integrations

CallSara Yes 
EldNex AI Yes 
Flip Yes 
Google Calendar Yes 
Heylee Yes 
Microsoft Outlook Yes 
RingCentral RingEX Yes 
Ten8 Yes 
Totality Yes 
Vetspire Yes 

Pricing Details

$29/month
Free Trial Yes 
Free Version No 

Pricing Details

$59 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AskSiya Inc.

Founded

2018

Country

Canada

Website

www.asksiya.com

Vendor Details

Company Name

RingCentral

Founded

1999

Country

United States

Website

www.ringcentral.com/ai-receptionist.html

Product Features

Product Features

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Alternatives

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