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Description
Elevate and refine the customer experience using AskNicely, a cutting-edge real-time feedback platform built on the principles of the Net Promoter Score (NPS). This tool simplifies the process for brands and organizations to gather insights through one-touch surveys, enabling seamless sharing of real-time data with everyone from frontline staff to the CEO, and allowing teams to take swift action based on customer input. Additionally, AskNicely offers integration with the leading tools that businesses rely on daily, enhancing its usability and effectiveness. By leveraging this innovative solution, companies can foster a proactive approach to customer satisfaction and drive continuous improvement.
Description
Capture immediate insights from those visiting your website. Feedbackify offers a swift and straightforward solution to obtain confidential feedback from your audience. Safeguard your brand by being promptly alerted to any issues on your site. Solicit fresh ideas and recommendations from your most important resource, your visitors. Continuously tune into their needs to enhance their satisfaction. A quick 30-second registration and a 5-minute setup is all it takes for you. Your site visitors can effortlessly share their thoughts without the need for registration, resulting in significantly reduced drop-off rates for feedback. We provide all the essential tools without any unnecessary features. We firmly believe that initial interactions between customers and providers should take place privately to ensure both the integrity of your brand and the privacy of your customers. After all, do you really want your visitors to navigate away from your site just to share their opinions on your products and services? With Feedbackify, we ensure that your visitors remain engaged and focused on YOUR site, fostering a seamless feedback experience. By streamlining the process, we help you cultivate stronger relationships with your audience.
API Access
Has API
API Access
Has API
Integrations
Blotout
Chattermill
Commerce.AI
Freshsuccess
Front
Groove
HubSpot Customer Platform
Mailchimp
Meltano
Mindbody
Integrations
Blotout
Chattermill
Commerce.AI
Freshsuccess
Front
Groove
HubSpot Customer Platform
Mailchimp
Meltano
Mindbody
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$19 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AskNicely
Founded
2014
Country
New Zealand
Website
www.asknicely.com
Vendor Details
Company Name
Feedbackify
Founded
2010
Country
United Kingdom
Website
www.feedbackify.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management