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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

SmartTouch ECM™ allows for seamless connection, capturing, distribution, archiving, and management of extensive volumes of documents, reports, and images throughout the organization. With unlimited indexing options, users are empowered to conduct searches more efficiently, enabling quick and straightforward access to the information they need. Each individual has the capability to arrange their data and retrieve information with just a keystroke, making the process user-friendly. This solution significantly reduces or even eliminates the need for paper printing, copying, handling, storage, and distribution. It also safeguards against unauthorized access or distribution of confidential documents. Users can link to and access nearly any file directly from their ERP system, ensuring swift retrieval of information from platforms like Workday or via web browsers. Compliance with auditing standards and legal regulations is maintained while archiving employee documents, which is crucial for organizational integrity. The deployment process is streamlined with browser-based viewing, ensuring that nothing is downloaded onto the user’s device. Additionally, retention processes can be automated in accordance with corporate policies, procedures, and legal obligations, enhancing overall efficiency and governance. This comprehensive solution not only simplifies document management but also reinforces data security and compliance throughout the enterprise.

Description

ViewCenter by ICM Document Solutions, a scalable document management system, is designed to be accessible from any device that has an Internet connection, whether it's a desktop, laptop, or mobile. It is flexible enough to be used by businesses of all sizes and can be customized to meet specific company needs. ViewCenter features include customizable permissions, support of all file types, detailed logs, keyword/content searching, revision control and automated retention and disposition processes. ICM's suite includes eForms portals, high-volume scanning modules, custom development, and a suite of supporting services. This gives companies all the tools they need to improve their business processes around the collection, maintenance, distribution, and retention of important documents and records. ViewCenter meets industry-specific security and regulatory compliance requirements.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat Sign No 
Amazon Web Services (AWS) No 
Jotform No 
Microsoft Azure No 
Microsoft Dynamics 365 No 
Salesforce No 

Integrations

Adobe Acrobat Sign Yes 
Amazon Web Services (AWS) Yes 
Jotform Yes 
Microsoft Azure Yes 
Microsoft Dynamics 365 Yes 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$36.00/month/user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App Yes 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ascend Software

Founded

1997

Country

United States

Website

www.ascendsoftware.com/enterprise-content-management-software

Vendor Details

Company Name

ICM Document Solutions

Founded

1988

Country

United States

Website

www.icmdocs.com

Product Features

Content Management

Audio Content Yes 
Customizable Templates Yes 
Document Indexing Yes 
E-forms Yes 
Full Text Search Yes 
Image Editor Yes 
SEO Management No 
Text Editor Yes 
Version Control No 
Video Content Yes 
Website Management Yes 

Document Management

Access Controls No 
Archiving & Retention No 
Collaboration Tools Yes 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly No 
Document Capture No 
Document Conversion Yes 
Document Delivery No 
Document Indexing Yes 
Document Retention Yes 
Electronic Signature No 
Email Management No 
File Recovery Yes 
File Type Conversion Yes 
Forms Management No 
Full Text Search Yes 
Offline Access Yes 
Optical Character Recognition Yes 
Print Management No 
Version Control No 

Product Features

Content Management

Audio Content Yes 
Customizable Templates Yes 
Document Indexing Yes 
E-forms Yes 
Full Text Search Yes 
Image Editor No 
SEO Management No 
Text Editor Yes 
Version Control Yes 
Video Content Yes 
Website Management No 

Document Management

Access Controls Yes 
Archiving & Retention Yes 
Collaboration Tools No 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly No 
Document Capture No 
Document Conversion Yes 
Document Delivery Yes 
Document Indexing Yes 
Document Retention Yes 
Electronic Signature Yes 
Email Management No 
File Recovery Yes 
File Type Conversion Yes 
Forms Management Yes 
Full Text Search Yes 
Offline Access No 
Optical Character Recognition Yes 
Print Management No 
Version Control Yes 

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