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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance your customer base with rapidly scalable, on-demand virtual support solutions. Interact with customers at their convenience, using their preferred channels and discussing topics that matter to them. Boost your revenue potential by gaining a profound understanding of your customers and their specific requirements. Forge lasting customer bonds through reliable and personalized attention. It’s time to redefine how customer experience management is approached. We can no longer tolerate "acceptable failure" in service standards and must move beyond basic metrics. Embrace innovation as a key driver for customer expansion. Arise Virtual Solutions has developed the industry's most sophisticated virtual-first customer care platform. By utilizing our proprietary technology, we seamlessly connect renowned global brands with a broad network of gig-economy Service Partners operating from home. Through revolutionary advances in virtual training, flexible on-demand capacity, and robust security measures, Arise enhances customer acquisition, increases wallet share, and fosters sustainable customer growth. With these cutting-edge solutions, businesses can achieve unprecedented levels of customer satisfaction and loyalty.

Description

Dell EMC Avamar facilitates quick and efficient data backup and recovery by utilizing its advanced variable-length deduplication technology. It is specifically designed to perform rapid, daily full backups across a range of environments, including physical and virtual systems, NAS servers, enterprise applications, as well as remote offices and personal devices. Available in both virtual edition and as part of the comprehensive Dell EMC Data Protection Suite, Avamar provides a wide array of data protection software options. It is particularly effective for virtual environments and ensures application-consistent recovery for critical enterprise applications. By employing variable-length deduplication, it achieves impressive performance while minimizing costs. Additionally, it offers a user-friendly centralized management interface and robust encryption features to enhance data security. Moreover, Dell Technologies On Demand presents an extensive array of consumption-based and as-a-service solutions that align perfectly with the evolving needs of on-premises infrastructure and services in today’s on-demand economy. This flexibility ensures that businesses can scale their resources efficiently while maintaining control over their data management strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AriLinc No 
Aruba.it No 
CYA SmartRecovery No 
Casa Systems No 
CyberSense No 
DDP Endpoint Security Suite No 
DDP Mobile Edition No 
Dell EMC XC Family No 
IBM Apptio No 
Netdata No 
Pavilion HyperOS No 
Pica8 AmpCon No 
RG System No 
SUSE Linux Micro No 
Stor2RRD No 
Virtalica StorageFabric No 
Windows Admin Center No 
iFinder No 
iTalent No 

Integrations

AriLinc Yes 
Aruba.it Yes 
CYA SmartRecovery Yes 
Casa Systems Yes 
CyberSense Yes 
DDP Endpoint Security Suite Yes 
DDP Mobile Edition Yes 
Dell EMC XC Family Yes 
IBM Apptio Yes 
Netdata Yes 
Pavilion HyperOS Yes 
Pica8 AmpCon Yes 
RG System Yes 
SUSE Linux Micro Yes 
Stor2RRD Yes 
Virtalica StorageFabric Yes 
Windows Admin Center Yes 
iFinder Yes 
iTalent Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Arise

Founded

1994

Country

United States

Website

www.arise.com

Vendor Details

Company Name

Dell

Founded

1984

Country

United States

Website

www.delltechnologies.com/en-us/data-protection/data-protection-suite/avamar-data-protection-software.htm

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Product Features

Data Center Backup

Continuous Data Protection Yes 
Deduplication Yes 
Encryption Yes 
File Archival Yes 
File Compression Yes 
Platform Agnostic Yes 
Regular Snapshots Yes 
Reporting / Analytics Yes 

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