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ease
features
design
support

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Description

Web Crawler and Social Media Listener are essential tools for data monitoring. The Social Media Listener feature allows users to establish keywords on Twitter, track hashtags on Instagram, and monitor discussions on Facebook that matter to them. Through Online Media Monitoring, users can choose their desired web portals, enabling Ara to gather and analyze content effectively. Sentiment Analysis provides insight into public discourse by capturing the nuances of conversation sentiments. With the Content Parser, Ara filters out unnecessary metadata, ensuring only pertinent articles are collected from web portals. Users can utilize the Bookmarks feature to save their preferred articles or social media exchanges for future reference. Our Support team is dedicated to ensuring a seamless experience both during and after implementation. We pride ourselves on delivering comprehensive data services at scale, tailored to meet diverse needs. Our Hand-crafted Solutions emphasize a customer-centric approach, specifically designed to align with your enterprise objectives. Additionally, our Managed Services are well-prepared and have a proven track record, ensuring readiness for any challenges ahead. With our innovative tools, organizations can stay ahead in the rapidly evolving digital landscape.

Description

Sprinklr Social is a robust, AI-driven platform designed for enterprises, enabling teams to oversee all facets of their social media presence across more than 30 different social and messaging channels through a single integrated solution. This platform combines essential features such as social listening, publishing, engagement, campaign management, automation, sentiment analysis, audience analytics, and governance into a cohesive workflow. Users can access a centralized content calendar, along with tools for planning, creating, scheduling, and optimizing posts based on AI-generated recommendations regarding timing, hashtags, tone, and performance metrics. Additionally, it allows teams to monitor conversations, sentiment changes, and trends in real-time across various networks, while also automating engagement and managing inbound communications to respond promptly to customer inquiries and interactions. By consolidating data, insights, and actionable steps, Sprinklr fosters efficient collaboration among social teams, ensuring brand compliance through automated workflows and approvals, ultimately transforming social engagements into significant business outcomes for marketing, sales, and other departments. In an ever-evolving digital landscape, Sprinklr Social equips organizations with the tools necessary to adapt and thrive in their social media strategies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Instagram
X (Twitter)
Acoustic Exchange
Adobe Analytics
Adobe Experience Cloud
Adobe Experience Manager
Amazon Bedrock
Gemini Enterprise Agent Platform
Microsoft 365
Salesforce
Slack
Socialive
Stripe
Tableau
Trustpilot
Twilio
WordPress
YouTube
Zimbra

Integrations

Facebook
Instagram
X (Twitter)
Acoustic Exchange
Adobe Analytics
Adobe Experience Cloud
Adobe Experience Manager
Amazon Bedrock
Gemini Enterprise Agent Platform
Microsoft 365
Salesforce
Slack
Socialive
Stripe
Tableau
Trustpilot
Twilio
WordPress
YouTube
Zimbra

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Xquisite Informatics

Founded

2016

Country

Indonesia

Website

www.xqinformatics.com

Vendor Details

Company Name

Sprinklr

Founded

2009

Country

United States

Website

www.sprinklr.com/products/social-media-management/

Product Features

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Product Features

Employee Advocacy

Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Alternatives

Alternatives

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