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Description
Utilize CheckPoint reporting to efficiently manage your SharePoint, Office 365, and Windows environments. This tool allows you to generate reports on various governance and management challenges, including issues such as duplicate files, outdated lists and libraries, non-searchable PDFs, oversized documents, and legacy Office files, among other customizable reports. You can also tailor custom reports to align with your specific governance and management needs, and set them to run automatically on a schedule. The reporting capabilities extend to both on-premises and cloud 365 instances, enabling a comprehensive overview in a single report. Our skilled engineers are available to remotely install and configure Aquaforest CheckPoint according to your specifications. Proper management of storage space in SharePoint is crucial; often, users may upload excessively large files that could be efficiently compressed or optimized for storage. With Aquaforest CheckPoint, administrators can generate detailed reports highlighting all legacy documents housed within your SharePoint environment, ensuring better resource utilization and compliance. This capability empowers organizations to maintain a streamlined and efficient digital workspace.
Description
Transform user engagement with exceptional experiences through our multi-touch applications, augmented reality, and virtual reality technologies that prioritize intuitive interaction. A workforce that feels valued contributes significantly to business achievements. Provide essential support to your team with SharePoint Helpdesk, a no-cost internal ticketing system integrated within Microsoft Teams for Office 365, along with SharePoint Online Helpdesk solutions from Ignatiuz. This platform is crafted to enhance communication between employees and helpdesk personnel. Not only can staff members create support tickets, but they also have the ability to monitor the progress of all their requests from a centralized location. Administrators benefit from straightforward reporting tools that offer valuable insights into agent performance, aiding in effective decision-making. Moreover, SharePoint automates notifications to relevant users throughout the stages of ticket creation, resolution, and response management, fostering synchronization and collaboration across different teams for heightened productivity. By streamlining these processes, organizations can ensure that employees receive timely support, ultimately leading to improved morale and operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Microsoft Office 2021
Microsoft SharePoint
Oracle VM
Wufoo
Integrations
Microsoft 365
Microsoft Office 2021
Microsoft SharePoint
Oracle VM
Wufoo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$1,499 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aquaforest
Country
United Kingdom
Website
www.aquaforest.com/products/checkpoint
Vendor Details
Company Name
Ignatiuz Software
Founded
2014
Country
United States
Website
www.ignatiuz.com/products/help-desk-app/
Product Features
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management