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Description
Utilize our AI to facilitate and assess interactions with a multitude of customers, providing the thoroughness of an interview while achieving the reach of a survey. Transition from traditional research techniques to AI-guided interviews, enabling you to swiftly and comprehensively grasp customer insights. Tailor your AI interviewer by designing a personalized discussion framework, incorporating moderator guidelines, and attaching pertinent study materials. Conduct simultaneous interviews on a large scale with ease. Our AI interviewer fosters significant dialogues and explores the underlying motivations of participants' answers. It effortlessly generates summaries of transcripts, highlights essential themes, and offers actionable insights that empower you to make strategic decisions for business advancement. Aptitude presents various applications to gain a complete understanding of your customers' perspectives. Obtain in-depth qualitative and quantitative evaluations of new offerings, and automatically reach out to churned users to gather immediate feedback, ensuring you stay connected to their experiences. All these capabilities position you to enhance your product offerings and customer satisfaction effectively.
Description
QualMeeting is a comprehensive online platform designed specifically for conducting qualitative research through live video, facilitating in-depth interviews and focus groups. It includes a variety of features such as a virtual lobby for participant check-in, breakout rooms for engaging small-group discussions, and a back-room for observers to monitor sessions discreetly. Users can benefit from capabilities such as screen sharing for moderators and participants, integrated media sharing options including videos, PowerPoint presentations, images, and PDFs, as well as built-in polling that allows for multiple question formats. The platform also offers smart tagging of video clips, machine transcription with the option for human assistance, and keyword search functionality within transcripts. To enhance efficiency, it provides AI-driven summarization and concept extraction tools, along with optional two-factor authentication and personal information removal for added security. With 24/7 human tech support available, QualMeeting ensures seamless operation and is fully compatible with various event types on the broader QualBoard platform, allowing for the integration of live and asynchronous qualitative research activities. This ensures a secure and research-focused environment that has been crafted by qualitative researchers specifically for their peers in the field. Additionally, the platform continually evolves to meet the changing needs of qualitative research, making it a versatile tool for researchers.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aptitude
Country
United States
Website
tryaptitude.ai/
Vendor Details
Company Name
Sago
Founded
1966
Country
United States
Website
sago.com/en/solutions/platforms/qualmeeting/
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Product Features
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
