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features
design
support

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Description

SolarWinds®, AppOptics™, is a SaaS-based infrastructure and application monitoring tool for custom-built on-premises, hybrid, and cloud systems. AppOptics reduces MTTR by allowing quick identification of performance issues across the stack, from the application to the underlying infrastructure down to the line code. AppOptics was designed to be easy to use and set up by IT professionals. It has powerful features that quickly and automatically identify performance issues, eliminating the guesswork and reducing the time spent on troubleshooting. AppOptics allows you to align infrastructure and performance objectives with business objectives.

Description

SMART OPTICS® offers a robust and scalable database designed for managing numerous stores while efficiently accommodating extensive database sizes, ideal for rapidly expanding enterprises. The CRM tools provided by SMART OPTICS® are designed to boost sales and attract new prospects by emphasizing GERI - Greet, Engage, Reward, Inform. Additionally, SMART OPTICS® incorporates integrated dispensing, invoicing, and insurance management features, enabling swift process completion and minimizing wait times for customers. With its powerful analytics and reporting capabilities, SMART OPTICS® allows businesses to gain valuable insights, helping to concentrate efforts on essential areas for growth. This versatile database not only supports central management of multiple stores but also ensures that the cloud infrastructure is fully scalable to meet the demands of fast-growing companies. Furthermore, the focus on GERI within the CRM tools enhances customer interactions, ultimately leading to improved sales outcomes. As businesses evolve, SMART OPTICS® continues to adapt, ensuring that its tools remain effective and relevant in a changing marketplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Lambda Yes 
AWS Storage Gateway Yes 
Amazon CloudFront Yes 
Amazon CloudWatch Yes 
Amazon DynamoDB Yes 
Amazon Kinesis Yes 
Amazon Redshift Yes 
Amazon Simple Notification Service (SNS) Yes 
Amazon Simple Queue Service (SQS) Yes 
Amazon Web Services (AWS) Yes 
CA Flowdock Yes 
Datto Workplace Yes 
Docker Yes 
Drupal Yes 
MongoDB Yes 
MySQL Yes 
Nagios Core Yes 
Opsgenie Yes 
SolarWinds Loggly Yes 

Integrations

AWS Lambda No 
AWS Storage Gateway No 
Amazon CloudFront No 
Amazon CloudWatch No 
Amazon DynamoDB No 
Amazon Kinesis No 
Amazon Redshift No 
Amazon Simple Notification Service (SNS) No 
Amazon Simple Queue Service (SQS) No 
Amazon Web Services (AWS) No 
CA Flowdock No 
Datto Workplace No 
Docker No 
Drupal No 
MongoDB No 
MySQL No 
Nagios Core No 
Opsgenie No 
SolarWinds Loggly No 

Pricing Details

$9.99/host/month*
*billed annually, monthly billing available.

Full Stack APM: $24.99/host/month**
**billed annually, monthly billing available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

SolarWinds

Founded

1999

Country

United States

Website

www.solarwinds.com/appoptics

Vendor Details

Company Name

Xcess Technologies

Founded

2005

Country

India

Website

www.xcesstechnologies.com/index.php/products/retail-products/optical-pos-software

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring Yes 
Capacity Planning Yes 
Configuration Change Management Yes 
Data Movement Monitoring Yes 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring Yes 
Point-in-Time Visibility Yes 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

Product Features

Optometry

Appointment Management Yes 
Insurance Management Yes 
Inventory Management Yes 
Patient Records Yes 
Recall Tracking Yes 

Alternatives

Alternatives