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support

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Description

AppEnsure specializes in Application Performance Management (APM) aimed at IT Operations, enabling proactive oversight of the end-user experience. What sets AppEnsure apart is its ability to link actual end-user response times with the performance of the application delivery infrastructure, offering actionable insights that can cut the resolution time for application outages and slowdowns by up to 95%. It delivers a user-centric experience, showcasing real-time response times for each application accessed by the user. Additionally, it automatically maps the complete service delivery topology from end to end. The platform tracks the response times for every user across all application interactions, analyzing each step along the way. It also conducts thorough diagnostics and issues alerts when it detects unusual behavior or deviations in response times. Furthermore, AppEnsure is versatile enough to support various types of applications, whether they are business-critical vendor-provided options, custom-developed solutions, or composite applications, regardless of their location, be it physical, virtual, public cloud, or hybrid. With its comprehensive monitoring capabilities, AppEnsure ensures that IT teams can swiftly address and rectify performance issues, enhancing overall user satisfaction.

Description

With CitraTest APM, you can effortlessly monitor response times, availability, and user SLAs across all applications! Proactively identify and resolve issues before they affect users. Ensure SLAs are upheld with both internal and external stakeholders. Streamline processes and enhance IT operational efficiency. Our user-focused application performance monitoring supports every application. Accurately measure and validate user SLAs to safeguard both revenue and your brand, and receive alerts at the first indication of a problem. Quickly pinpoint slow components and determine their root cause, while also recognizing geographic discrepancies in response times. Experience superior value and immediate results. Since applications serve as the foundation of your business, they play a crucial role in driving daily sales and operations, assisting employees and partners, delivering services that generate revenue, and presenting information online. It’s essential that your applications perform optimally; otherwise, customers may turn to competitors or overwhelm your helpdesk with issues and escalations, jeopardizing your business's success. By prioritizing application performance, you can ensure customer satisfaction and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apache Cassandra No 
Citrix Endpoint Management No 
EPIC HRMS No 
SAP ERP No 
Salesforce No 

Integrations

Apache Cassandra Yes 
Citrix Endpoint Management Yes 
EPIC HRMS Yes 
SAP ERP Yes 
Salesforce Yes 

Pricing Details

$50 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AppEnsure

Country

United States

Website

www.appensure.com

Vendor Details

Company Name

Tevron

Founded

2001

Country

United States

Website

www.tevron.com/application-performance-monitoring-citratest-apm.aspx

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools No 
Full Transaction Diagnostics No 
Performance Control Yes 
Resource Management No 
Root-Cause Diagnosis Yes 
Server Performance No 
Trace Individual Transactions No 

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools No 
Full Transaction Diagnostics No 
Performance Control No 
Resource Management No 
Root-Cause Diagnosis Yes 
Server Performance No 
Trace Individual Transactions No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

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