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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Apex PBX stands out as a premier cloud-based phone solution that not only cuts costs but also encompasses all the essential features necessary for effective business communication. Its telephony suite adeptly handles both incoming and outgoing calls, offering comprehensive call management along with real-time adaptability tailored to your business needs. Users can access a wide range of detailed reports, which facilitate easy tracking of communication efficiency across the organization. With the ability to record calls on demand, you can conveniently download or receive audio files through email. The intuitive mobile application allows you to seamlessly make and receive calls while enjoying various call features. Additionally, you can establish conference rooms that accommodate an unlimited number of participants. The platform enables you to manage extensions, create call groups, and review call statistics through a user-friendly online portal. Furthermore, you can set up specific voicemails and call groups to be activated during designated times throughout the week, ensuring organized communication. Each user can have personalized voicemails, which can be retrieved through various means, including online access, handsets, or email notifications. Overall, Apex PBX equips businesses with a versatile and efficient communication system.

Description

A hosted phone system, also known as PBX (Private Branch Exchange), enables businesses of all sizes to utilize an advanced enterprise-level telephone system without the significant expense associated with physical telephone infrastructure. This system is fully managed and operated by GlobalPhone, your provider of Voice-over-IP services. Operating in the cloud grants you the flexibility to work from various locations, including the office, home, or on a mobile device, while still having complete access to the office phone system. You gain access to features typically reserved for Fortune 500 companies, such as auto-attendants, call centers, hunt groups, conferencing options, call recording, and voicemail services. Unlike traditional phone networks that rely on copper wires to connect to an in-house PBX, SIP trunking eliminates the need for these outdated copper connections by employing Voice over Internet Protocol (VoIP) technology to establish a virtual phone line or trunk, facilitating the transmission of voice traffic to your phone system. This modern approach not only reduces costs but also enhances the overall functionality and reliability of your business communications.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

EcholoN

Integrations

EcholoN

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$14.75 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Apex PBX

Country

United Kingdom

Website

apexpbx.com

Vendor Details

Company Name

GlobalPhone

Founded

1995

Country

United States

Website

www.gphone.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

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