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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

AnyPilot is a remote desktop and remote support solution built for IT support teams, technical service companies and any business that needs to reach computers without travelling to them. You see the other computer's screen in real time, control it with your own keyboard and mouse, and send files in both directions by drag and drop. Security comes first. Every session is end-to-end encrypted and starts with a device ID and a one-time password. No session begins until the person on the other side approves the request, and they can end it at any moment. Each device is recognised by its own key, so a client without the key cannot connect to your server, and nothing is open by default. AnyPilot is self-hosted. The connection server runs on your own infrastructure, so session data never has to leave your organisation. The installer can carry your own name and logo, so your customers see a brand they already trust. Server address and key are embedded in the installer: run it, press Install, and the device appears in your management panel within minutes. The device panel lists all your computers in one place: who is online, who is not, and when each was last seen. One licence covers unlimited devices, hosting on your own server, branding changes and installation support. Typical uses: IT support and computer repair, accountants helping clients remotely, IT companies managing customer fleets, technical service teams, branch offices, schools, and industrial systems where an on-site visit is costly. Runs on Windows 10/11 (64-bit), macOS (Apple Silicon) and Linux (Ubuntu 22.04+). No mobile apps yet. Pricing is a custom quote based on device count, installation support included.

Description

Maximize the benefits of your remote assistance solution with N-able Take Control. Created by N-able, this entirely cloud-centric remote control software features live two-way communication, connections in just five seconds, and efficient remote sessions. Additionally, it includes dependable support tools such as command line access and Windows event viewer. N-able Take Control also utilizes peer-to-peer technology, facilitating immediate and on-demand remote support for a variety of devices including Windows PCs, Macs, as well as iOS and Android mobile devices. Whether you require quick fixes or ongoing support, this software ensures that help is just a click away, enhancing productivity and user satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

N‑able Passportal No 
xMatters No 

Integrations

N‑able Passportal Yes 
xMatters Yes 

Pricing Details

Custom quote based on the number of devices and your needs. One license includes unlimited devices, hosting on your own infrastructure, your own name and logo on the installer, and installation support. Request a quote on the AnyPilot website.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Gelisim Otomasyon & Yazilim

Founded

2004

Country

Turkey

Website

anypilot.gelisimapps.com

Vendor Details

Company Name

N-able

Founded

2014

Country

United States

Website

www.n-able.com/products/take-control

Product Features

Remote Desktop

AnyPilot is a self-hosted solution designed for remote desktop access, tailored specifically for IT support teams. It allows users to connect to a remote machine using a unique ID and a temporary password, enabling them to view the screen, manipulate it with keyboard and mouse input, and facilitate file transfers in both directions. All sessions are secured with end-to-end encryption, require consent from the remote user, and operate through a server that you control. The interface includes a device panel displaying the status of connected computers, and the installation package can be customized to feature your branding, including your name and logo.

Chat No 
Cross-Platform Access Yes 
File Transfer Yes 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Remote Desktop

Chat Yes 
Cross-Platform Access Yes 
File Transfer Yes 
Group View Yes 
Mobile Device Access Yes 
Multi Monitor Support Yes 
Record Remote Sessions Yes 
Remote Print No 
Remote Wake No 
User Management Yes 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback Yes 

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Alternatives

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