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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AnyPilot is a remote desktop and remote support solution built for IT support teams, technical service companies and any business that needs to reach computers without travelling to them. You see the other computer's screen in real time, control it with your own keyboard and mouse, and send files in both directions by drag and drop. Security comes first. Every session is end-to-end encrypted and starts with a device ID and a one-time password. No session begins until the person on the other side approves the request, and they can end it at any moment. Each device is recognised by its own key, so a client without the key cannot connect to your server, and nothing is open by default. AnyPilot is self-hosted. The connection server runs on your own infrastructure, so session data never has to leave your organisation. The installer can carry your own name and logo, so your customers see a brand they already trust. Server address and key are embedded in the installer: run it, press Install, and the device appears in your management panel within minutes. The device panel lists all your computers in one place: who is online, who is not, and when each was last seen. One licence covers unlimited devices, hosting on your own server, branding changes and installation support. Typical uses: IT support and computer repair, accountants helping clients remotely, IT companies managing customer fleets, technical service teams, branch offices, schools, and industrial systems where an on-site visit is costly. Runs on Windows 10/11 (64-bit), macOS (Apple Silicon) and Linux (Ubuntu 22.04+). No mobile apps yet. Pricing is a custom quote based on device count, installation support included.

Description

Remote IT administration and management software allows you to remotely control Windows, Mac OS X and Linux computers. This makes it possible to quickly support thousands of users without ever leaving your desk. Dameware provides remote assistance that includes remote desktop control and remote administration of Windows tasks from a single central console.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SolarWinds Service Desk No 
SolarWinds Web Help Desk No 

Integrations

SolarWinds Service Desk Yes 
SolarWinds Web Help Desk Yes 

Pricing Details

Custom quote based on the number of devices and your needs. One license includes unlimited devices, hosting on your own infrastructure, your own name and logo on the installer, and installation support. Request a quote on the AnyPilot website.
Free Trial Yes 
Free Version No 

Pricing Details

$407.00/install
No monthly fees, connect to unlimited end devices.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Gelisim Otomasyon & Yazilim

Founded

2004

Country

Turkey

Website

anypilot.gelisimapps.com

Vendor Details

Company Name

SolarWinds

Founded

2000

Country

United States

Website

www.solarwinds.com/remote-support-software

Product Features

Remote Desktop

AnyPilot is a self-hosted solution designed for remote desktop access, tailored specifically for IT support teams. It allows users to connect to a remote machine using a unique ID and a temporary password, enabling them to view the screen, manipulate it with keyboard and mouse input, and facilitate file transfers in both directions. All sessions are secured with end-to-end encryption, require consent from the remote user, and operate through a server that you control. The interface includes a device panel displaying the status of connected computers, and the installation package can be customized to feature your branding, including your name and logo.

Chat No 
Cross-Platform Access Yes 
File Transfer Yes 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage No 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management Yes 
Contract/License Management No 
Dashboard No 
Incident Management Yes 
Problem Management Yes 
Project Management No 
Release & Deployment Management No 
Self Service Portal Yes 

Remote Desktop

Chat Yes 
Cross-Platform Access Yes 
File Transfer Yes 
Group View No 
Mobile Device Access Yes 
Multi Monitor Support Yes 
Record Remote Sessions No 
Remote Print No 
Remote Wake Yes 
User Management Yes 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording No 
Session Transfer Yes 
Surveys & Feedback Yes 

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