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features
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AnswerWise is an incredibly straightforward AI solution designed for customer support, effectively minimizing frequent inquiries while ensuring a smooth assistance experience for users. By utilizing the AnswerWise widget on your product dashboard or support page, customers can easily submit their questions. Leveraging machine learning, AnswerWise interprets these queries and retrieves the most pertinent responses from your established knowledge base. Users can explore the recommended articles and indicate whether they've found their answer, or they may choose to ask another question if needed. Should they require further assistance, customers have the option to reach out to the support team through various channels such as email or chat. Additionally, AnswerWise seamlessly integrates with popular customer support, helpdesk, and live chat software, facilitating the synchronization of knowledge bases and the smooth transfer of support tickets. Embrace an AI-driven approach to customer support that not only enhances deflection of inquiries but also guarantees a consistent and efficient service experience for your clientele. This innovative tool empowers businesses to elevate their support strategies while keeping customer satisfaction at the forefront.

Description

Educational Hub. Maximize your experience with your PDF software! Discover various PDF functionalities and access a range of instructional videos and written guides. Common Queries. Review our compilation of frequently asked questions for useful insights regarding PDF Complete products and solutions for any support inquiries. Software Downloads. Begin utilizing PDF Complete right away! Download our complimentary demo for a trial, or retrieve purchased software downloads whenever you like through your MyAccount page. Support Center. Head to the Support Center for quick responses to support-related concerns. You can also submit a trouble ticket to connect with a member of our technical support team. Educational Hub. Access valuable tutorials and master the usage of your PDF Complete software. Navigate to Corporate Edition 4 Tutorials > Navigate to Office Edition 4.2 Tutorials > Knowledge Base / Common Queries. Investigate our knowledge base to uncover answers to frequently asked questions. PDF Watermark Assistance. Understand the reasons behind the appearance of the PDF watermark on documents and learn how to prevent it. Troubleshooting Activation Issues. If you encounter any activation difficulties, our step-by-step guide will assist you in resolving them efficiently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Freshdesk Yes 
Salesforce Agentforce Service Yes 
Zendesk Yes 

Integrations

Freshdesk No 
Salesforce Agentforce Service No 
Zendesk No 

Pricing Details

$99 per month
Free Trial No 
Free Version No 

Pricing Details

$49.95 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Oxynus Technologies

Founded

2018

Country

India

Website

www.answerwise.io

Vendor Details

Company Name

PDF Complete

Country

United States

Website

www.pdfcomplete.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

PDF

Annotations Yes 
Convert to PDF Yes 
Digital Signature Yes 
Encryption Yes 
Merge / Append Yes 
PDF Reader Yes 
Watermarking Yes 

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