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features
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support

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Write a Review

Description

AnswerForce can be your voice whenever you need it. AnswerForce can help you grow your business by handling every phone call with professionalism, personality, and efficiency. Virtual receptionists are available 24/7 to assist you. This allows you to focus on the important things that matter: your customers. Our virtual receptionists can answer your calls even if you aren't available. We will send you detailed reports that include important information. Our friendly virtual receptionists will greet every caller and can connect you or your team to each call according to your call handling instructions. Efficient AnswerForce receptionists will schedule appointments for you and send you reminders when necessary. Professional AnswerForce receptionists will help you capture and qualify leads so you can focus on growing your business. With a bilingual answering service, you can ensure that more callers reach a caring and professional voice.

Description

You can enjoy all the advantages of having a receptionist without the need to recruit another part-time or full-time employee. Our virtual receptionist service provides you with a real, live person capable of answering your calls, scheduling appointments, and managing any reception tasks you require. Understanding the effort you put into earning your income, we, as a family-owned business, recognize that every dollar is significant. If your small business is unable to allocate funds for a full-time receptionist, our virtual option offers a budget-friendly solution. With this service, you are only charged for the time you utilize, ensuring you don’t waste any money. A virtual receptionist can streamline your schedule and handle your calls in a professional manner, allowing you to focus more on expanding your business. By opting for our live virtual receptionist, you can save money while still benefiting from a professional service at a much lower cost than hiring a new employee. Additionally, you have the flexibility to select when to use the service, ensuring that you only pay for what you actually need, providing you with both convenience and value. This way, you can maintain a high level of customer service without the financial burden of a full-time hire.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apple Calendar Yes 
Autotask PSA Yes 
ConnectWise PSA Yes 
Constant Contact Yes 
Field Force Yes 
Field Promax Yes 
Freshdesk Yes 
Google Analytics Yes 
Google Sheets Yes 
Housecall Pro Yes 
Jobber Yes 
Mailchimp Transactional Email (Mandrill) Yes 
Pipedrive Yes 
QuickBooks Online Yes 
ServiceTrade Yes 
Setmore Yes 
Slack Yes 
Workiz Yes 
Zoho Analytics Yes 
improveit! 360 Yes 

Integrations

Apple Calendar No 
Autotask PSA No 
ConnectWise PSA No 
Constant Contact No 
Field Force No 
Field Promax No 
Freshdesk No 
Google Analytics No 
Google Sheets No 
Housecall Pro No 
Jobber No 
Mailchimp Transactional Email (Mandrill) No 
Pipedrive No 
QuickBooks Online No 
ServiceTrade No 
Setmore No 
Slack No 
Workiz No 
Zoho Analytics No 
improveit! 360 No 

Pricing Details

$279 per month
Monthly plans - starting from 200 minutes + 50 chats to 100,000 minute plans. Range of plans to suit every business. No contract so you can change plans to match your needs.
Free Trial No 
Free Version No 

Pricing Details

$39.95 one-time payment
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

AnswerForce

Country

United States

Website

www.answerforce.com

Vendor Details

Company Name

Sunshine Communication Services

Founded

2015

Country

India

Website

www.sunshine1.com/answering-services/virtual-receptionist/

Product Features

Live Chat

Canned Responses No 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

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