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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

AnswerForce can be your voice whenever you need it. AnswerForce can help you grow your business by handling every phone call with professionalism, personality, and efficiency. Virtual receptionists are available 24/7 to assist you. This allows you to focus on the important things that matter: your customers. Our virtual receptionists can answer your calls even if you aren't available. We will send you detailed reports that include important information. Our friendly virtual receptionists will greet every caller and can connect you or your team to each call according to your call handling instructions. Efficient AnswerForce receptionists will schedule appointments for you and send you reminders when necessary. Professional AnswerForce receptionists will help you capture and qualify leads so you can focus on growing your business. With a bilingual answering service, you can ensure that more callers reach a caring and professional voice.

Description

Ensure that no calls go unanswered by utilizing our 24/7 receptionist service, guaranteeing you never miss an important call again. With increased call volume, your team can seize more opportunities to convert leads into clients. Apollo's skilled receptionists direct the right calls to the appropriate team members at just the right moment, allowing your staff to maintain focus on their tasks without disruptions. Regardless of the hour, your customers will connect with a friendly receptionist who can effectively capture the details of their inquiries. We meticulously sift through incoming calls, alerting your on-call team to urgent matters while compiling routine requests into a convenient daily summary for your office staff. Your clients will always receive a warm welcome, and critical business calls will be promptly transferred to you, just as if you had an in-house receptionist managing your communications. Routine issues are efficiently filtered and communicated to you via email or text, ensuring that you are always informed and ready to respond. This service not only enhances customer satisfaction but also streamlines your team's workflow.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA Yes 
Encircle Yes 
FranConnect Yes 
Freshdesk Yes 
Google Yes 
Google Analytics Yes 
Google Sheets Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
HubSpot Sales Hub Yes 
Mailchimp Transactional Email (Mandrill) Yes 
Salesforce Yes 
ServiceTitan Yes 
Setmore Yes 
Slack Yes 
Thryv Yes 
Workiz Yes 
Zendesk Yes 
improveit! 360 Yes 

Integrations

Autotask PSA No 
Encircle No 
FranConnect No 
Freshdesk No 
Google No 
Google Analytics No 
Google Sheets No 
HubSpot CRM No 
HubSpot Customer Platform No 
HubSpot Sales Hub No 
Mailchimp Transactional Email (Mandrill) No 
Salesforce No 
ServiceTitan No 
Setmore No 
Slack No 
Thryv No 
Workiz No 
Zendesk No 
improveit! 360 No 

Pricing Details

$279 per month
Monthly plans - starting from 200 minutes + 50 chats to 100,000 minute plans. Range of plans to suit every business. No contract so you can change plans to match your needs.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AnswerForce

Country

United States

Website

www.answerforce.com

Vendor Details

Company Name

Apollo Answering Service

Country

United States

Website

apolloansweringservice.com

Product Features

Live Chat

Canned Responses No 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

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