Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our customer service experts are available to assist your visitors and callers 24/7. Your potential customers are available 24/7, wherever and whenever you need them. No voicemail, only real people. There is no voicemail or bots so you can do business with real people and not automated voices. Know your callers and manage calls. For a personalized experience, we recognize returning callers. Unique call script because no two businesses are alike. Your call flow will be unique to you. We integrate seamlessly with your existing systems and integrate via a shared screen or CRM integration. How can you provide high-quality customer support without having to hire full-time employees in-house? This level of service is not possible for many small businesses. With a small business answering company, you can enjoy the benefits of an in-house staff without the need to hire, train, and pay for staffing. Our agents work remotely from anywhere in the US so they aren’t affected by local service outages and natural disasters.
Description
Seize every opportunity and guarantee that your clients connect with a live representative instead of a voicemail system. Each call is managed by a professional personal assistant who possesses a deep understanding of your business, functioning as if they are part of your team. e-PA serves as your dedicated secretary, enhancing your chances of securing new business regardless of your customers' preferred modes of communication. Enjoy uninterrupted support and premium customer service at any stage of your growth journey. e-PA offers flexibility by acting as either a full-time or part-time secretary, safeguarding your enterprise against the risks of missed calls. With exceptional teams available to handle your phone communications, website live chat, contact forms, social media inquiries, and emails, it feels like they are right in your office. They provide professional overflow call handling for your existing staff or comprehensive reception services around the clock. This overflow support is ideal for busy times or employee vacations, eliminating the need for costly equipment or technology. Your PA team effortlessly adapts to any online calendar, website, or software needed to ensure seamless appointment scheduling, making it easier than ever to manage your business communications effectively. Partnering with e-PA means you can focus on growth while they handle the details.
API Access
Has API
API Access
Has API
Integrations
Constant Contact
FranConnect
Freshsales
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
Integrations
Constant Contact
FranConnect
Freshsales
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$55.24 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AnswerConnect
Country
United States
Website
www.answerconnect.com
Vendor Details
Company Name
e-PA
Country
United Kingdom
Website
e-pa.com