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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our customer service experts are available to assist your visitors and callers 24/7. Your potential customers are available 24/7, wherever and whenever you need them. No voicemail, only real people. There is no voicemail or bots so you can do business with real people and not automated voices. Know your callers and manage calls. For a personalized experience, we recognize returning callers. Unique call script because no two businesses are alike. Your call flow will be unique to you. We integrate seamlessly with your existing systems and integrate via a shared screen or CRM integration. How can you provide high-quality customer support without having to hire full-time employees in-house? This level of service is not possible for many small businesses. With a small business answering company, you can enjoy the benefits of an in-house staff without the need to hire, train, and pay for staffing. Our agents work remotely from anywhere in the US so they aren’t affected by local service outages and natural disasters.

Description

Upfirst is a small business answering service powered by AI. It works like a virtual assistant, answering calls and gathering information when you are unavailable. Upfirst allows you to: - Have your business calls answered professionally by forwarding them to a professional - Increase your agent's expertise by adding FAQs, office hours, company policies and other relevant information Receive conversation summaries by text or email - Take calls, collect information about leads, and route them to the appropriate team members You can customize your Upfirst agent's voice, greeting and instructions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Zapier
Acuity Scheduling
Clio
FranConnect
Google Analytics
Google Calendar
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
Salesforce
ServiceMinder
Setmore
Slack
Zendesk
Zoho CRM
improveit! 360

Integrations

Zapier
Acuity Scheduling
Clio
FranConnect
Google Analytics
Google Calendar
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
Salesforce
ServiceMinder
Setmore
Slack
Zendesk
Zoho CRM
improveit! 360

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$24.95/month for 30 calls
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AnswerConnect

Country

United States

Website

www.answerconnect.com

Vendor Details

Company Name

Upfirst

Founded

2024

Country

United States

Website

upfirst.ai

Alternatives

Alternatives