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Description
Companies rely on AnswerCalifornia for outstanding customer service and order management solutions. By partnering with us, our clients experience enhanced customer loyalty and increased revenue streams. Our cutting-edge technology, dedicated service, and skilled personnel are designed to boost both your customer engagement and financial performance. AnswerCalifornia caters to the needs of small businesses by offering virtual office support, call center services, and a wide array of resources nationwide. With our team managing your call overflow or serving as your main point of contact, you can significantly reduce staffing expenses and overhead. Unlike traditional employees, we only charge for the time we are actively working. Our Business Support Associates are available 24/7, every day of the year, ensuring that your company’s professional image is consistently upheld while providing callers with the same level of respect and courtesy as your in-house team. This commitment to service excellence allows businesses to focus on their core operations without the burden of managing additional staff.
Description
AnswerForce can be your voice whenever you need it. AnswerForce can help you grow your business by handling every phone call with professionalism, personality, and efficiency. Virtual receptionists are available 24/7 to assist you. This allows you to focus on the important things that matter: your customers. Our virtual receptionists can answer your calls even if you aren't available. We will send you detailed reports that include important information. Our friendly virtual receptionists will greet every caller and can connect you or your team to each call according to your call handling instructions. Efficient AnswerForce receptionists will schedule appointments for you and send you reminders when necessary. Professional AnswerForce receptionists will help you capture and qualify leads so you can focus on growing your business. With a bilingual answering service, you can ensure that more callers reach a caring and professional voice.
API Access
Has API
No
API Access
Has API
No
Integrations
Autotask PSA
No
ConnectWise Automate
No
Constant Contact
No
Encircle
No
FranConnect
No
Freshdesk
No
Google Analytics
No
HubSpot Customer Platform
No
Insightly
No
Keap
No
Integrations
Autotask PSA
Yes
ConnectWise Automate
Yes
Constant Contact
Yes
Encircle
Yes
FranConnect
Yes
Freshdesk
Yes
Google Analytics
Yes
HubSpot Customer Platform
Yes
Insightly
Yes
Keap
Yes
Pricing Details
$43 per month
Free Trial
Yes
Free Version
No
Pricing Details
$279 per month
Monthly plans - starting from 200 minutes + 50 chats to 100,000 minute plans. Range of plans to suit every business. No contract so you can change plans to match your needs.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AnswerCalifornia
Country
United States
Website
answercalifornia.com/services/
Vendor Details
Company Name
AnswerForce
Country
United States
Website
www.answerforce.com
Product Features
Product Features
Live Chat
Canned Responses
No
Customizable Branding
Yes
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes
