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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Companies rely on AnswerCalifornia for outstanding customer service and order management solutions. By partnering with us, our clients experience enhanced customer loyalty and increased revenue streams. Our cutting-edge technology, dedicated service, and skilled personnel are designed to boost both your customer engagement and financial performance. AnswerCalifornia caters to the needs of small businesses by offering virtual office support, call center services, and a wide array of resources nationwide. With our team managing your call overflow or serving as your main point of contact, you can significantly reduce staffing expenses and overhead. Unlike traditional employees, we only charge for the time we are actively working. Our Business Support Associates are available 24/7, every day of the year, ensuring that your company’s professional image is consistently upheld while providing callers with the same level of respect and courtesy as your in-house team. This commitment to service excellence allows businesses to focus on their core operations without the burden of managing additional staff.

Description

Our customer service experts are available to assist your visitors and callers 24/7. Your potential customers are available 24/7, wherever and whenever you need them. No voicemail, only real people. There is no voicemail or bots so you can do business with real people and not automated voices. Know your callers and manage calls. For a personalized experience, we recognize returning callers. Unique call script because no two businesses are alike. Your call flow will be unique to you. We integrate seamlessly with your existing systems and integrate via a shared screen or CRM integration. How can you provide high-quality customer support without having to hire full-time employees in-house? This level of service is not possible for many small businesses. With a small business answering company, you can enjoy the benefits of an in-house staff without the need to hire, train, and pay for staffing. Our agents work remotely from anywhere in the US so they aren’t affected by local service outages and natural disasters.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Constant Contact
FranConnect
Freshsales
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
Salesforce
ServiceMinder
Setmore
Skype
Slack
Zapier
Zendesk
Zoho CRM
improveit! 360

Integrations

Constant Contact
FranConnect
Freshsales
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
Salesforce
ServiceMinder
Setmore
Skype
Slack
Zapier
Zendesk
Zoho CRM
improveit! 360

Pricing Details

$43 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AnswerCalifornia

Country

United States

Website

answercalifornia.com/services/

Vendor Details

Company Name

AnswerConnect

Country

United States

Website

www.answerconnect.com

Alternatives

Alternatives