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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our cutting-edge solution for customer engagement features robust capabilities in 5G and IoT service design, delivery, and monetization, alongside integrated AI and machine learning applications, all within a cloud-native, microservices framework. If your goal is to enhance your digital commerce strategies, enrich the customer experience at every interaction, or roll out sophisticated 5G services to rapidly capitalize on your network investment, the Amdocs Customer Experience Suite provides the necessary flexibility to tailor your transformation strategy and modernization efforts according to your business objectives. Additionally, our modular and open portfolio, designed to meet industry standards, will facilitate the modernization of your existing systems while expediting your transition to cloud-native applications and networks. This ensures that your organization remains competitive and poised for future advancements in technology.

Description

Avante specializes in creating advanced convergent charging and billing platforms along with partner ecosystems, while also offering solutions that seamlessly integrate various business processes, minimize expenses, and establish effective interaction policies. The Avante BSS is designed with a modular architecture that automates all essential business operations within a company, allowing for a tailored solution composed of various products based on specific requirements. These products include a Convergent Billing System, an Online Charging System, Workforce Management, Business Process Management, Customer Relationship Management, a Product Catalog System, Campaign Management, a Selfcare Portal, a Data Management Platform, Loyalty Management, a Mediation System, Service Provisioning, an Account Management System, Partner Management System, Smart Control of Distribution, and an Interconnect Billing System. This extensive suite of tools not only enhances operational efficiency but also delivers a comprehensive approach to managing customer relationships and optimizing business processes. In an increasingly competitive market, such robust solutions position companies to thrive and adapt to changing demands.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

AWS Elemental
CereTax
IBM InfoSphere Optim Data Privacy
Interlink Software
Junos Traffic Vision
Magma
Soft-ex
TEOCO SmartHub Analytics
TechSee
viisights

Integrations

AWS Elemental
CereTax
IBM InfoSphere Optim Data Privacy
Interlink Software
Junos Traffic Vision
Magma
Soft-ex
TEOCO SmartHub Analytics
TechSee
viisights

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Amdocs

Founded

1982

Country

United States

Website

www.amdocs.com

Vendor Details

Company Name

Avante

Founded

2014

Country

Cyprus

Website

avantebss.com

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

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