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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Effortlessly consolidate fundamental customer information along with their negotiation and response history. The data fields can be tailored to fit the unique requirements of different industries. This strategy proves to be effective in maintaining engagement with current customers. Additionally, various marketing initiatives can be automated, including pop-up surveys on the website and targeted campaign promotions. With industry-specific templates, sending out customer satisfaction survey emails becomes a breeze. Furthermore, automated step mail can be dispatched based on specific actions taken by customers as defined in scenario settings. RFM analysis is conducted on customers' purchasing history and behavior, allowing for automatic categorization into six distinct tiers. This enables businesses to implement targeted strategies for each category effectively. Ultimately, such measures can significantly enhance customer retention and satisfaction rates.

Description

We have developed a system which understands and analyses customer opinions and NPS satisfaction survey in an intelligent and easy way. This allows for efficient and effective decision-making. We offer AI-based surveys and sentiment analyses of our open text question. We offer all major methodologies, such as NPS and CSAT. We are a 360-degree multichannel tool which can be accessed via tablets, Qrs or social media.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Google Chrome
Internet Explorer
Microsoft Edge
Mozilla Firefox
Safari
Salesforce

Integrations

Google Chrome
Internet Explorer
Microsoft Edge
Mozilla Firefox
Safari
Salesforce

Pricing Details

$217.26 per month
Free Trial
Free Version

Pricing Details

$40/month/device
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Konfactory

Country

Japan

Website

amb-r-t.jp/

Vendor Details

Company Name

Feedbox

Founded

2011

Country

Mexico

Website

feedboxcem.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

NPS

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

NPS

Alternatives

Alternatives

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