Average Ratings 0 Ratings
Average Ratings 2 Ratings
API Access
Has API
API Access
Has API
Integrations
ServiceNow
2Ring Dashboards & Wallboards
Amazon Q
Armour365
Aura365
Automate365
Clarity Connect
Clinc
Cognigy.AI
Eleveo
Integrations
ServiceNow
2Ring Dashboards & Wallboards
Amazon Q
Armour365
Aura365
Automate365
Clarity Connect
Clinc
Cognigy.AI
Eleveo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$3575/M
Free Trial
Free Version
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Support
Phone Support
24/7 Live Support
Online
Support
Phone Support
24/7 Live Support
Online
Training
Documentation
Webinars
Live Online
In Person
Training
Documentation
Webinars
Live Online
In Person
Vendor Details
Company Name
Amazon
Founded
1994
Country
United States
Website
aws.amazon.com/connect/
Vendor Details
Company Name
tryvium
Founded
2020
Country
United States
Website
www.tryvium.ai/
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management