Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Amaiz Accountancy Expert Service is designed to assist you with various inquiries regarding your accounts, bookkeeping, and invoices. When searching for a reliable accountant, recommendations from friends often serve as your best resource. We have already undertaken the necessary work by meticulously selecting, testing, and training our group of accountants, saving you the hassle of conducting your own background checks. Simply inform our Customer Care team that you require accounting assistance, and they will promptly forward your inquiry to our Accountancy Expert Service. Our experts will provide you with the most suitable solutions for your concerns and will respond via email within three working days, ensuring clear communication throughout the process. If you're interested in trying out this service before committing to us, feel free to use the form above to submit your question. We look forward to helping you find the answers you need.
Description
i2x offers real-time conversation analytics and coaching, allowing you to harness your data to gain insights into what drives your team's success and keeps customers satisfied, all enhanced by artificial intelligence. By utilizing data-backed strategies, you can close more deals and share effective practices within your team. Furthermore, you can elevate customer satisfaction by scrutinizing conversations to refine both agents and scripts. The platform allows for the optimization of agent-customer interactions through A/B testing various approaches. With i2x, managers gain valuable visibility into customer interactions, empowering agents to conduct successful calls, thus ensuring customers receive exceptional service. Recognizing the challenges of frequently training agents, i2x acts as a resource to amplify the influence on your agents' learning processes, providing them with customized training even in your absence. Sales and customer service agents can gain a competitive edge by utilizing i2x to enhance their communication abilities, fostering continuous improvement in their interactions. In a fast-paced environment, this tool becomes essential for maintaining high performance and customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$5.35 +vat per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Amaiz
Founded
2017
Country
United Kingdom
Website
amaiz.com
Vendor Details
Company Name
i2x GmbH
Country
Germany
Website
i2x.ai/
Product Features
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics