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Description
Amadeus' Guest Management System (GMS) serves as an all-encompassing platform that enables hotels to foster guest loyalty and encourage repeat visits via tailored communication and data-informed marketing automation strategies. This system includes a variety of features such as focused email marketing campaigns, management of guest profiles, and essential transactional communications, allowing hotels to connect with guests effectively at every stage of their experience. Additionally, GMS offers robust business intelligence reporting, an upgrade engine for room and package enhancements, as well as automated workflows designed to improve operational efficiency. By leveraging this innovative system, hotels can significantly enhance guest engagement, increase satisfaction levels, and elevate revenue through various upselling opportunities, ultimately leading to a more successful business model. Furthermore, the implementation of GMS can transform the way hotels interact with their clientele, ensuring a more personalized and rewarding experience for guests.
Description
We will enable you to enhance your engagement with guests, leading to increased bookings, improved reputation, and heightened revenue. You can select from top-performing booking engines available, along with robust marketing automation tools and channel management solutions, as well as websites designed for high conversion rates and comprehensive digital marketing services. By prioritizing the requirements of hoteliers, we have created a complete ecosystem that is user-friendly, dependable, and stress-free. This seamless integration connects sales, marketing, revenue management, and the overall guest journey in a single platform. Greater online exposure translates to a rise in direct bookings. We manage your search engine marketing, encompassing both organic SEO and paid SEA, alongside social media marketing to attract quality traffic to your hotel’s website. Furthermore, we link leisure hotels and resorts to key metasearch engines to expand their reach as widely as possible. By leveraging these strategies, your hotel can achieve sustainable growth and establish a strong online presence.
API Access
Has API
API Access
Has API
Integrations
5stelle*
Agoda
Airbnb
Amex GBT Egencia
Booking.com
Cleartrip
Ctrip
Expedia
Hotels.com
MakeMyTrip
Integrations
5stelle*
Agoda
Airbnb
Amex GBT Egencia
Booking.com
Cleartrip
Ctrip
Expedia
Hotels.com
MakeMyTrip
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$1 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Amadeus Hospitality
Founded
1987
Country
United States
Website
www.amadeus-hospitality.com/guest-management-system/
Vendor Details
Company Name
Profitroom
Founded
2008
Country
Poland
Website
www.profitroom.com
Product Features
Product Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking