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features
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support

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Description

The Amadeus Central Reservation System (CRS) is an advanced tool crafted to oversee hotel availability, pricing, and inventory from a unified interface. This platform facilitates improved pricing strategies and inventory oversight, enabling hotels to optimize their revenue management and boost operational productivity. Thanks to its API-first design, Amadeus CRS integrates effortlessly with external systems and accommodates growth, permitting hotels to enhance or change features without interfering with their current operations. Additionally, it offers the adaptability for localized modifications while upholding corporate uniformity, making it an ideal choice for large hotel chains that have varied requirements. In summary, the system not only increases efficiency but also empowers hotels to stay competitive in a dynamic market.

Description

OPERA Cloud Central consolidates features and data from various modules of the OPERA Cloud platform into a single, cohesive user interface with one login. This integration facilitates streamlined brand management across several areas, including sales, contact centers, distribution, loyalty programs, and platform settings, providing a holistic perspective on business operations across different properties. Sales teams and agents benefit from immediate access to inventory, pricing, and account performance; contact-center representatives benefit from an easy-to-use interface that accelerates reservation handling; and hotel chains can oversee global sales opportunities, manage event bookings, and coordinate workflows across multiple properties from a single platform. The centralized management of rates and room inventories guarantees uniformity while also allowing for adaptive pricing through engaging map- and list-based displays. Moreover, tools for lead and account management are essential for transforming inquiries into confirmed bookings, which enhances visibility across the entire portfolio and fosters improved operational efficiency. This comprehensive approach not only simplifies processes but also significantly enhances customer satisfaction and business growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure Linux Yes 
Cendyn CMS Yes 
Cendyn Guestrev Yes 
Cendyn Proposals Yes 
Cendyn Revintel Yes 
DwellTrack No 
FX-Port Yes 
IDeaS G3 RMS Yes 
Ink DCS Yes 
Inn-Flow Yes 
MyStay Yes 
OPERA Cloud PMS No 
Oaky Yes 
Oracle Hospitality Suite8 No 
Oracle MICROS POS No 
Simphony POS No 
Tide Yes 
mTrip Yes 
unTill Yes 

Integrations

Azure Linux No 
Cendyn CMS No 
Cendyn Guestrev No 
Cendyn Proposals No 
Cendyn Revintel No 
DwellTrack Yes 
FX-Port No 
IDeaS G3 RMS No 
Ink DCS No 
Inn-Flow No 
MyStay No 
OPERA Cloud PMS Yes 
Oaky No 
Oracle Hospitality Suite8 Yes 
Oracle MICROS POS Yes 
Simphony POS Yes 
Tide No 
mTrip No 
unTill No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Amadeus

Founded

1987

Country

Spain

Website

www.amadeus-hospitality.com/amadeus-central-reservation-system/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/hospitality/products/opera-central/

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property No 
Vacation Rental No 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking No 

Product Features

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Alternatives

Alternatives

OPERA Room Reservations Reviews

OPERA Room Reservations

Oracle Hospitality
SynXis Reviews

SynXis

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