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Description
AmCoBi specializes in delivering extensive utility billing solutions designed specifically for owners of multifamily properties, property managers, and water utility companies. Our services encompass the Ratio Utility Billing System (RUBS), submetered billing, payment processing, collections, and convergent billing options. The AmCoBi online Management Portal empowers authorized users to manage move-in and move-out data, approve pre-bill reports, review historical billing records, generate final bills, and gain access to real-time management and financial insights. Residents benefit from the convenience of electronic billing (eBill), the ability to make online payments (ePay) using credit/debit cards or ACH, and access to their past utility bills and account history. Our platform accommodates a variety of payment methods, such as MobileWEB, Quick Pay, automated payments, and options for pay-by-email, pay-by-text, and IVR/pay-by-phone. In addition, AmCoBi provides AquaHawk/UtilityHawk for leak detection and monitoring of unusual usage patterns, ensuring property owners and managers can maintain efficient operations while enhancing resident satisfaction. With these advanced services, AmCoBi is committed to streamlining utility management for all stakeholders involved.
Description
Municipal authorities and specialized utility districts responsible for billing customers for services such as water, sewage, and waste disposal understand the necessity of delivering precise and prompt service. The ongoing billing cycle for these utilities aligns perfectly with the automation capabilities offered by Black Mountain’s Utility Billing Software. Integration remains a fundamental aspect of most Black Mountain solutions, ensuring that our Utility Billing and Cash Receipting products work seamlessly together to enhance the workflow of your utility department. By incorporating additional modules like automated bank drafting and online payment options, you can further boost your operational efficiency and elevate the quality of customer service. Furthermore, the Cash Receipting module centralizes payment collections and automatically syncs them with the General Ledger, as well as with applications such as Utility Billing, Business Licensing, and Accounts Receivable. This leads to a more efficient processing system characterized by heightened automation and improved overall performance. Ultimately, adopting these tools can significantly transform how your utility department operates, enabling you to meet the needs of your customers more effectively.
API Access
Has API
API Access
Has API
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Integrations
No details available.
Integrations
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$5000 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
American Conservation & Billing Solutions
Website
www.amcobi.com
Vendor Details
Company Name
Black Mountain Software
Founded
1993
Country
United States
Website
www.blackmountainsoftware.com/products/utility-billing-software/
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management