OPUS21 Description

OPUS21 is not just a software company. Our team of utility billing experts have been helping cities of all sizes simplify their utility bills and back-office needs for over 20 years. Our cloud-based CIS software allows us to offer a variety of services, including bill printing & mail, ebilling, online customer portal and payment processing. We are a family-owned business that is committed to partnership.

Integrations

No Integrations at this time

Reviews - 1 Verified Review

Total
ease
features
design
support

Company Details

Company:
OPUS21 Management Solutions
Headquarters:
St. Paul, MN
Website:
opus21ms.com
Update This Listing

Media

OPUS21  Screenshot 1
Recommended Products
1Password makes it easy to store and share passwords anywhere, anytime Icon
1Password makes it easy to store and share passwords anywhere, anytime

More than a password manager.

Protect yourself, your family, or your global workforce with simple security, easy secret sharing, and actionable insight reports.
Start Today

Product Details

Platforms
SaaS

OPUS21 Features and Options

Utility Billing Software

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

OPUS21 User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Township Director
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Utility Billing Software and System

    Date: Sep 21 2021

    Summary: Overall, my team and I feel that outsourcing our utility billing needs to Opus21 was the best decision we could make. We didn't have the time, money, or resources to keep this running internally, so to have a team that took these utility billing responsibilities off our plate was a real help. Also, since we didn't want to eliminate any of our existing positions or reduce our staff, a few of our teammates moved into better positions and two were able to retire, simply because we choose to have Opus21 and their team take care of our utility billing needs.

    Positive: I really like how the Opus21 team customized the system for our utility billing needs for our municipality. It was absolutely the right decision to outsource our utility billing to Opus21 since our workforce has been shrinking due to retirement and we don't have the resources to hire, train, and support new full-time employees. We found that we were able to replace our antiquated utility billing software process and eliminate the redundancies that were costing us both time and money. The greatest part of working with Opus was that they not only offered support and a team of utility billing experts but it allowed us to be hands off and focus on other aspects of our neighborhood.

    Negative: It was a longer setup process than we anticipated, but in all honesty, our utility billing system was complicated and needed extra customization that Opus handled very well. For the most part, the transition to their utility billing management system was smooth.

    Read More...
  • Previous
  • You're on page 1
  • Next