Omnisend Reviews

Omnisend

5.0 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 8 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

Description

Email remains the most effective marketing channel, yet many service business owners struggle with either finding the time to manage it or resort to paying agencies exorbitant fees of $2,500 monthly. AlpacaRelay bridges that divide effortlessly. If you're beginning from scratch, simply communicate your needs to Alpaca, such as "provide a complimentary training assessment for new clients" or "re-engage patients who are overdue for their cleaning," and within just a minute, you'll receive a fully crafted email that aligns perfectly with your brand identity. Do you already have a preferred template? You can upload it to Alpaca, which will evaluate it across eight criteria and offer specific enhancement suggestions that you can apply with a single click, eliminating the need for a complete redesign. With plans starting at just $19 per month, you can experience the service for free today without requiring a credit card. It's the ideal solution for busy professionals wanting to harness the power of email marketing effectively.

Description

Email & SMS marketing so good, it's boring. Trusted by 150,000+ ecommerce brands, Omnisend automates your marketing across the whole customer journey — the right message, to the right audience, at the right time. Grow subscriber lists with landing pages and popups. Send campaigns from 250+ ready-made templates, or let Omnisend AI write the copy. Convert with pre-built automations for welcome, cart abandonment, browse abandonment, and birthdays. Integrates in one click with Shopify, BigCommerce, WooCommerce, Wix, and more. Omnisend reaches your audience across channels inside the same automation workflow: email, SMS, and web push, rather than three separate tools and three separate bills. Sync segments to Google and Facebook for retargeting. And with Omnisend MCP, your ChatGPT or Claude connects straight to your account, so performance checks, segment suggestions, and campaign drafts happen in one conversation. Same power, smaller bill. Merchants make an average of $79 for every $1 they spend.* Switching? We move every list, flow, and template in five days, free. Support is live chat and email, 24/7 in six languages, on every plan including free.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ARMember No 
BigCommerce No 
Daasity No 
Digioh No 
Gameball No 
Intercom No 
IronWiFi No 
Lnk.Bio No 
Lyro No 
Pabbly Connect No 
ReturnPro No 
Revup No 
Stamped No 
StarfishETL No 
Tidio No 
UpPromote No 
UpViral No 
VideoWise No 
Wisepops No 
Workers by Delos No 

Integrations

ARMember Yes 
BigCommerce Yes 
Daasity Yes 
Digioh Yes 
Gameball Yes 
Intercom Yes 
IronWiFi Yes 
Lnk.Bio Yes 
Lyro Yes 
Pabbly Connect Yes 
ReturnPro Yes 
Revup Yes 
Stamped Yes 
StarfishETL Yes 
Tidio Yes 
UpPromote Yes 
UpViral Yes 
VideoWise Yes 
Wisepops Yes 
Workers by Delos Yes 

Pricing Details

$19/month/user
Free Trial No 
Free Version Yes 

Pricing Details

$16.00/month
Omnisend offers three plans: Free, Standard, and Pro.

Free: 250 contacts, 500 emails and 500 web push notifications per month. Includes pre-built ecommerce workflows, segmentation with the AI segment builder, A/B testing, popups, landing pages, and 24/7 support.

Standard, from $16/month: Everything in Free, plus email volume at 12× your list size, unlimited web push, custom workflows, dynamic content blocks, Forms AI Assistant, and the option to remove Omnisend branding.

Pro, from $59/month: Everything in Standard, plus unlimited emails, SMS and MMS campaigns and automation, personalized product recommendations, and advanced reporting.

A dedicated Account Expert is available from $400/month on any paid plan.

*Average return of $79 per $1 spent is based on Omnisend internal analysis of paid-plan merchants, 2025. Results vary.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AlpacaRelay

Founded

2025

Country

United States

Website

alpacarelay.com

Vendor Details

Company Name

Omnisend

Founded

2014

Country

United Kingdom

Website

www.omnisend.com

Product Features

Email Template Design

A/B Testing No 
Code From Scratch Yes 
Drag & Drop Editing Yes 
Image Library Yes 
Import HTML Code Yes 
Mobile-Friendly / Responsive Yes 
Potential Issue Identification Yes 
Premade Templates Yes 
Proofing Yes 
Reporting / Analytics Yes 
Text Editor Yes 
Theme Editor Yes 

Product Features

eCommerce Marketing

AB Testing Yes 
Abandoned Cart Email Yes 
Analytics / ROI Tracking Yes 
Customer Data Profiles No 
Dynamic Content No 
Email Marketing Yes 
Email Personalization Yes 
Facebook Ads No 
Google Ads No 
Product Recommendations No 
Push Notifications Yes 
Retargeting Yes 
SMS Marketing Yes 
Search Marketing No 
Segmentation Yes 
Signup Forms & Popups Yes 
Social Marketing No 
Triggered Emails Yes 
Website Visitor Tracking Yes 

Email Marketing

A/B Testing Yes 
Artificial Intelligence No 
Auto-Responders Yes 
CAN SPAM Compliance Yes 
Customer Surveys Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Event Triggered Email Yes 
Image Library Yes 
Landing Pages/Web Forms Yes 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics Yes 
Subscriber Management Yes 
Template Management Yes 
WYSIWYG Email Editor Yes 

Email Template Design

A/B Testing Yes 
Code From Scratch Yes 
Drag & Drop Editing Yes 
Image Library Yes 
Import HTML Code Yes 
Mobile-Friendly / Responsive Yes 
Potential Issue Identification No 
Premade Templates Yes 
Proofing No 
Reporting / Analytics Yes 
Text Editor Yes 
Theme Editor Yes 

Marketing Automation

A/B Testing Yes 
Analytics / ROI Tracking Yes 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms Yes 
Lead Scoring No 
Sales Intelligence No 
Search Marketing No 
Segmentation Yes 
Social Marketing No 
Website Visitor Tracking Yes 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

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