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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

With a Verge IP phone positioned on your desk and the Allworx Reach™ app installed on your preferred mobile devices, you have the flexibility to communicate seamlessly whether you're in the office or out and about. You’ll stay connected without interruption, thanks to the real-time synchronization of contacts across your mobile devices (via Reach), Outlook (through Interact Professional), and the Verge IP phone itself. The ability to instantly transfer ongoing calls between your mobile device and Verge IP phone (via Reach) enhances your communication experience. Additionally, you can remotely operate your Verge IP phone using your mobile device through Reach, ensuring convenience and efficiency. We are committed to allowing your business phone to function according to your personal preferences; the Programmable Function Buttons enable you to tailor your phone to suit your individual needs. You can speed dial your most important contacts or colleagues listed in the corporate directory. For those colleagues who are also part of the Allworx system, you will have visibility into their presence settings and real-time call statuses, which indicate if they are on an active call, ringing, or set to do not disturb. This system is particularly beneficial for call center agents, as it allows them to efficiently receive incoming calls directed to their designated ACD queues, thereby streamlining the communication process and improving overall productivity. In this way, the combination of these tools fosters a more dynamic and responsive work environment.

Description

Maintain strong connections with your clients through our reliable phone service that offers unlimited nationwide calling, voicemail, caller ID, and additional features. Voice communication is a vital component for nearly all businesses today, and with our service, you benefit from 99.9% network reliability. Preferred Voice enhances your experience by providing various features designed to boost productivity and facilitate collaboration. You can easily add a third participant to an ongoing call, regardless of who started it, ensuring seamless communication. Additionally, your Multi-Line phone system allows customers to request a callback when they encounter a busy line, enhancing their experience with your business. You can also connect with another individual in your Multi-Line system without incurring extra charges. Effortlessly answer any incoming call by using a designated access code, and create a one-touch dial list for frequently contacted numbers. Furthermore, you can place calls on hold, allowing other calls to come through, and transfer any call to a different number as needed, making your communication processes more efficient. With these features, staying connected has never been easier or more effective.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Coeo
DIDforSale
Highrise
Microsoft 365
Microsoft Outlook
Oreka TR
SIP.US
Salesforce
Skype
Verizon Network Detection and Response
Zendesk

Integrations

Coeo
DIDforSale
Highrise
Microsoft 365
Microsoft Outlook
Oreka TR
SIP.US
Salesforce
Skype
Verizon Network Detection and Response
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$59 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Allworx

Founded

1998

Country

United States

Website

www.allworx.com/ip-phones

Vendor Details

Company Name

Verizon

Founded

1983

Country

United States

Website

www.verizon.com/business/products/voice-collaboration/voip/business-phone-service-preferred-voice/

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

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