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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

With a Verge IP phone positioned on your desk and the Allworx Reach™ app installed on your preferred mobile devices, you have the flexibility to communicate seamlessly whether you're in the office or out and about. You’ll stay connected without interruption, thanks to the real-time synchronization of contacts across your mobile devices (via Reach), Outlook (through Interact Professional), and the Verge IP phone itself. The ability to instantly transfer ongoing calls between your mobile device and Verge IP phone (via Reach) enhances your communication experience. Additionally, you can remotely operate your Verge IP phone using your mobile device through Reach, ensuring convenience and efficiency. We are committed to allowing your business phone to function according to your personal preferences; the Programmable Function Buttons enable you to tailor your phone to suit your individual needs. You can speed dial your most important contacts or colleagues listed in the corporate directory. For those colleagues who are also part of the Allworx system, you will have visibility into their presence settings and real-time call statuses, which indicate if they are on an active call, ringing, or set to do not disturb. This system is particularly beneficial for call center agents, as it allows them to efficiently receive incoming calls directed to their designated ACD queues, thereby streamlining the communication process and improving overall productivity. In this way, the combination of these tools fosters a more dynamic and responsive work environment.

Description

Olatti serves as a cloud-centric communication and business phone platform tailored for teams in the UK. It merges business telephone numbers and VoIP calling with features like team messaging, channels, video conferencing, voicemail, and a communal contact directory. Users can access the service through desktop and mobile applications, as well as compatible Yealink desk phones, allowing for seamless call transitions across devices. The desktop application enhances user experience with a keyboard shortcut that enables users to quickly locate a contact and initiate a call or message. Additionally, the platform provides call history and recording functionalities, enabling teams to revisit discussions, with transcription and summaries available for those on Plus and Unlimited plans. Each plan offers one UK number per user along with inbound calling capabilities and options for either metered or bundled outbound minutes. Customers have the flexibility to port their existing numbers, acquire additional numbers, or opt for an eSIM business line as an add-on. Olatti is particularly designed for small teams across the UK, including agencies, accountancy firms, property businesses, consultancies, clinics, and creative studios, catering to their diverse communication needs. With its comprehensive features, Olatti enables enhanced collaboration and connectivity for these organizations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Coeo Yes 
DIDforSale Yes 
Highrise Yes 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Oreka TR Yes 
SIP.US Yes 
Salesforce Yes 
Skype Yes 
Zendesk Yes 

Integrations

Coeo No 
DIDforSale No 
Highrise No 
Microsoft 365 No 
Microsoft Outlook No 
Oreka TR No 
SIP.US No 
Salesforce No 
Skype No 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

£6/month/user
Metered: £6 per active user/month on monthly billing, or £5/month equivalent billed annually; prices exclude VAT. The first 100 UK teams may qualify for 30% off the subscription for as long as they stay (£4.20 monthly or £3.50/month equivalent billed annually). Metered UK calls cost 1p/min to landlines and 3p/min to mobiles. Ported numbers cost £20 once and £5/month each; extra numbers and other add-ons cost extra.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Allworx

Founded

1998

Country

United States

Website

www.allworx.com/ip-phones

Vendor Details

Company Name

We UC Ltd

Founded

2023

Country

United Kingdom

Website

olatti.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring Yes 
Call Recording No 
Call Routing Yes 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing Yes 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

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