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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

With a Verge IP phone positioned on your desk and the Allworx Reach™ app installed on your preferred mobile devices, you have the flexibility to communicate seamlessly whether you're in the office or out and about. You’ll stay connected without interruption, thanks to the real-time synchronization of contacts across your mobile devices (via Reach), Outlook (through Interact Professional), and the Verge IP phone itself. The ability to instantly transfer ongoing calls between your mobile device and Verge IP phone (via Reach) enhances your communication experience. Additionally, you can remotely operate your Verge IP phone using your mobile device through Reach, ensuring convenience and efficiency. We are committed to allowing your business phone to function according to your personal preferences; the Programmable Function Buttons enable you to tailor your phone to suit your individual needs. You can speed dial your most important contacts or colleagues listed in the corporate directory. For those colleagues who are also part of the Allworx system, you will have visibility into their presence settings and real-time call statuses, which indicate if they are on an active call, ringing, or set to do not disturb. This system is particularly beneficial for call center agents, as it allows them to efficiently receive incoming calls directed to their designated ACD queues, thereby streamlining the communication process and improving overall productivity. In this way, the combination of these tools fosters a more dynamic and responsive work environment.

Description

Every telecommunications device supplied by the establishment must have the capability to make a 911 call. Additionally, a legitimate callback number needs to be supplied to the Public Safety Answering Point (PSAP) operator. The current premise-based phone system must enable all users to contact 911 without restrictions. Once the call is initiated, Homisco's solution will take over. According to Kari’s Law, it is essential to notify more than just Emergency Services when a user dials 911. Homisco can enhance your fundamental phone system to facilitate various types of alerts, including phone calls to Administrative Staff present on-site, calls to off-site numbers, on-screen notifications to computers located on the premises, text messages sent to any SMS-capable cellular device, and email alerts to any designated email addresses. Furthermore, Ray Baum’s Act stipulates that when a 911 call is made, it must also transmit precise location details about the caller. This means that the call must convey information such as room number, floor number, and any relevant building or wing identifiers. Ensuring compliance with these laws is crucial for safety and effective emergency response.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Coeo Yes 
DIDforSale Yes 
Highrise Yes 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Oreka TR Yes 
SIP.US Yes 
Salesforce Yes 
Skype Yes 
Zendesk Yes 

Integrations

Coeo No 
DIDforSale No 
Highrise No 
Microsoft 365 No 
Microsoft Outlook No 
Oreka TR No 
SIP.US No 
Salesforce No 
Skype No 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$10,000 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Allworx

Founded

1998

Country

United States

Website

www.allworx.com/ip-phones

Vendor Details

Company Name

Homisco

Website

www.homisco.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring Yes 
Call Recording No 
Call Routing Yes 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing Yes 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

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