Average Ratings 14 Ratings
Average Ratings 0 Ratings
Description
Allstream is a leader of business telecommunications, serving customers across the United States and Canada. Allstream's mission is to simplify your business communications, and help you innovate, thrive, and grow.
Our communication technologies include a variety of innovative, highly scalable voice and Internet connectivity solutions that enable organizations to communicate and collaborate more effectively and profitably.
Allstream is trusted by customers across North America for mission-critical business connectivity solutions. Here's what you get if you partner with Allstream:
We make it easy for you to focus on your business. Allstream is a leader for business communications in North America. Allstream was founded over 170 years ago, parallel to Canada's first transcontinental railroad. Allstream has remained a leader in business communication services and has continued to innovate.
Description
Intrado's Operator Connect Connect, an official Microsoft direct routing partner is a Microsoft Teams certified phone system. You can chat, call, and even hold meetings all from one place. Operator Connect offers an affordable alternative to Microsoft calling plans if you need commercial flexibility and service in areas that are not covered by Microsoft. You can bring your own SIP solution to expand international coverage. Intrado's cloud first delivery allows you to eliminate local gateways and avoid expensive PRI circuits. This will ensure maximum uptime and reduce the cost of local gateways. Intrado can support all services and integrate with your existing carriers partners or PBX. No need for new hardware. We also offer licensing for Microsoft Teams and Microsoft 365. Find out what you can do with these two popular business solutions. Communication solutions work together better. To simplify your business, consider an all-in one communication suite. It will allow you to use one provider for all aspects of calling, collaboration, and contact center.
API Access
Has API
Yes
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Allstream
Founded
1846
Country
USA and Canada
Website
allstream.com
Vendor Details
Company Name
Intrado
Founded
1986
Country
United States
Website
www.intrado.com/en/cloud-collaboration/calling/hoot-connect
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
No
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
No
SIP Trunking
No
Unified Communications
Yes
Voice Quality Enhancement
No
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
No
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
No
Fax Management
Yes
File Sharing
No
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes
Video Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
Product Features
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
No