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Description
This unique platform merges messaging with concierge services, facilitating contactless communication and travel planning to enhance customer satisfaction. It allows for proactive engagement with guests through their preferred channels or applications such as WhatsApp, WeChat, Facebook Messenger, LINE, SMS, and even within the hotel's own app or website. Conversations can be managed seamlessly across the hotel, enabling guests to communicate in more than 100 languages. This platform ensures a rich messaging experience within the hotel’s application at every phase of the guest’s journey, spanning from pre-arrival to post-stay. Guests can enjoy a fully contactless experience, which includes features like digital check-in and check-out, mobile keys, guest folios, personalized recommendations, request handling, and real-time digital itineraries tailored to their needs. This innovative approach not only simplifies communication but also enriches the overall stay, creating memorable experiences for each guest.
Description
Enhance the personalization and precision of your email marketing to deliver messaging that resonates more closely with your audience. Leverage the speed of mobile communication to connect with customers in real time, enabling them to respond and interact via text messages. Utilize cutting-edge social marketing tools like Facebook custom audiences and messenger bots to further engage your users. Streamline your email marketing strategy by incorporating automation, ensuring that your messages are always relevant and tailored to individual preferences. Make the most of mobile channels by sending personalized notifications directly to your app users' home screens, fostering immediate engagement. All the insights gathered about your customers from various sources are compiled in a centralized database, serving as a goldmine for crafting unique and pertinent customer experiences. Additionally, simplify and automate your event registration process, allowing for seamless online credit card payment acceptance, which will enhance user convenience and satisfaction. By embracing these strategies, you can significantly improve overall customer interaction and loyalty.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
LINE
WeChat
WhatsApp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alliants
Founded
2009
Country
United Kingdom
Website
www.alliants.com
Vendor Details
Company Name
Qrious Limited
Founded
2014
Country
New Zealand
Website
www.qrious.co.nz/engage/ubiquity
Product Features
Product Features
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking