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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

All Quiet offers a complete incident management solution that helps businesses automate workflows, improve response times, and optimize team performance. With built-in integrations to platforms like AWS, Grafana, and Microsoft Teams, it centralizes incident tracking, alerting, and resolution on a single dashboard. All Quiet’s flexible on-call management, automated escalation features, and real-time status pages provide visibility and ensure fast, efficient handling of critical incidents. It’s a scalable solution for companies looking to enhance operational resilience and streamline incident resolution.

Description

By implementing Shift Left, organizations can expedite incident resolution earlier in the support process. This approach empowers Level 1, Level 2, and field support technicians to efficiently address common issues related to users and devices directly from the ServiceNow incident form. By eliminating the necessity for privileged access across various systems such as Active Directory, Microsoft Configuration Manager, LAPS, and MBAM, first-call resolution rates can see a substantial boost. Rather than escalating issues to higher levels of support, Shift Left equips help desk teams with the tools to perform actions like resetting user passwords and unlocking accounts, all within the incident form. This capability allows for a marked increase in the number of tickets diagnosed and resolved during the initial call. Moreover, technicians can access a record of troubleshooting steps already taken for an incident, which significantly reduces the likelihood of redundant efforts. Ultimately, this streamlined approach enhances the overall efficiency and effectiveness of support operations.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

7-Zip
Active Directory
Amazon CloudWatch
Azure Monitor
Dash0
Datadog
Google Cloud Monitoring
Grafana Cloud
Jira
Linear
Microsoft Edge
Microsoft Teams
Notion
Sentry
ServiceNow
Slack

Integrations

7-Zip
Active Directory
Amazon CloudWatch
Azure Monitor
Dash0
Datadog
Google Cloud Monitoring
Grafana Cloud
Jira
Linear
Microsoft Edge
Microsoft Teams
Notion
Sentry
ServiceNow
Slack

Pricing Details

$4.99/user/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

All Quiet

Founded

2022

Country

Germany

Website

allquiet.app

Vendor Details

Company Name

Recast Software

Website

store.servicenow.com/sn_appstore_store.do#!/store/application/465cce152feb00102b88bac62799b621

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

Product Features

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Alternatives

Alternatives