ScreenMeet offers a suite of secure, browser-based remote support and screen-sharing tools designed to enhance customer service and IT support. With capabilities like remote desktop access, live voice and video support, co-browsing, and asynchronous screen recording, ScreenMeet allows agents to assist customers or employees seamlessly. It integrates with major ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, providing a unified support experience. Designed for enterprises, ScreenMeet ensures high security, scalability, and flexibility, making it ideal for businesses aiming to improve support efficiency and customer satisfaction.
Learn more
Revaly helps subscription and recurring-revenue businesses stop losing money to failed transactions by transforming payment systems into revenue engines. Its AI-driven payment intelligence evaluates issuer signals and network behavior in real time to keep legitimate payments from failing. Instead of letting small errors or timing issues derail a customer’s purchase, Revaly corrects problems proactively before the user hits “pay.” When a payment does decline, the platform automatically determines the best moment and method to retry, using behavioral science to protect customer trust. Companies using Revaly see major increases in recovered revenue, improved profitability, and significantly reduced involuntary churn. The platform integrates with more than 100 billing, CRM, and payment tools, eliminating the need for operational changes. Performance metrics across retail, software, and media industries consistently show double-digit recovery improvements. Ultimately, Revaly gives businesses a predictable, scalable way to grow by ensuring their earned revenue successfully processes.
Learn more
Virima
Every IT team has faced an outage where nobody knew what depended on what. Virima exists to end that guesswork. It is built on one idea: trusted runtime truth for agentic IT, meaning data accurate enough that people and automation can act on it safely.
Virima scans your environment with or without an installed agent, writes what it finds into a CMDB, identifies the relationships between those CIs, and maps them on ViVID™ service maps showing live incidents, changes, and vulnerabilities. Responders see impact in context, and change approvers see what a change touches before it ships.
It works alongside the ITSM tool you already run, with integrations for ServiceNow, Jira Service Management, Ivanti, HaloITSM, Xurrent, Hornbill, and TeamDynamix. Business Pro starts at $395 per month.
Learn more
Elementum
Track deductions, identify root causes and collaborate with partners to hold everyone accountable. Supply chain exceptions are not uncommon. They are not worth wasting time and money. Your team should be able to seamlessly work with suppliers and carriers to find and close gaps. Track Key Issues & Values at Risk Analyze Root Causes & Resolutions Work with Suppliers & Partners. Direct Actions to resolve Incidents. Assign to internal or external users. Set due dates & get reminders. Elementum is the company behind the cloud-native supply chain management platform. Elementum is the company behind the first cloud-native supply chain automation platform. Customers expect instant gratification and success in operations must be able to adapt quickly to unexpected events. Elementum's platform centralizes data and communication to enable rapid resolution of incidents and cross-ecosystem execution. It also ensures products are available at the correct time, place and cost.
Learn more
