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Description
Alhena AI is an advanced AI-powered platform designed to boost both customer service and sales for eCommerce businesses. It provides an AI-driven shopping assistant that offers personalized recommendations and automates key customer support tasks like returns, tracking, and FAQ responses. The platform integrates easily with popular eCommerce platforms such as Shopify and WooCommerce, and uses AI to analyze customer data and improve the accuracy and effectiveness of responses. Alhena AI helps businesses reduce costs, improve efficiency, and drive conversions while maintaining consistent, human-like interactions across all customer touchpoints.
Description
TikTok Shop offers a highly personalized and seamlessly integrated shopping platform, enabling sellers to genuinely engage with creators and their audiences to foster meaningful shopping interactions. By merging entertainment with commerce through authentic, relatable content, it ignites inspiration that often leads to purchases. TikTok creators provide a unique perspective on the shopping experience, allowing brands to cultivate trust as they showcase products in an engaging manner. This platform empowers brands to forge enduring connections with a rapidly growing community of users who are already discussing their products on TikTok. The experience is convenient and reliable, starting from the For You Page all the way to secure checkout, order management, and customer support. A reduction in friction during the purchasing process results in more satisfied customers. Regardless of your business size, TikTok Shop offers extensive support, including everything from logistics to post-sale management, ensuring that you have all the essential tools at your disposal to expand your business successfully. Each interaction is designed to enhance the overall shopping experience, making it not just a transaction but a memorable event.
API Access
Has API
API Access
Has API
Integrations
Shopify
WooCommerce
AdsMoss
AdsPolar
CJdropshipping
Celigo
Confluence
Countik
Freshdesk
GPT-4
Integrations
Shopify
WooCommerce
AdsMoss
AdsPolar
CJdropshipping
Celigo
Confluence
Countik
Freshdesk
GPT-4
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alhena.ai
Founded
2022
Country
United States
Website
alhena.ai/
Vendor Details
Company Name
ByteDance
Founded
2012
Country
China
Website
tiktokshop.com
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates