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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Alhena AI is an advanced AI-powered platform designed to boost both customer service and sales for eCommerce businesses. It provides an AI-driven shopping assistant that offers personalized recommendations and automates key customer support tasks like returns, tracking, and FAQ responses. The platform integrates easily with popular eCommerce platforms such as Shopify and WooCommerce, and uses AI to analyze customer data and improve the accuracy and effectiveness of responses. Alhena AI helps businesses reduce costs, improve efficiency, and drive conversions while maintaining consistent, human-like interactions across all customer touchpoints.

Description

Scogo.ai presents SIA, an adaptable, no-code AI agent tailored to elevate customer support by offering around-the-clock multilingual help through various channels such as voice, chat, WhatsApp, and email. This innovative tool can address as much as 80% of customer inquiries by processing text, images, and vocal inputs, thus facilitating human-like, collaborative interactions. The platform guarantees secure and precise responses that resonate with your brand's distinct tone and guidelines. Notably, SIA can be implemented immediately without the need for registration or credit card details, making it an appealing option for businesses eager to enhance customer interactions and foster brand loyalty. Additionally, this AI agent is equipped to manage a wide array of customer support tasks, such as resolving product issues, overseeing field service, assisting resellers, collaborating with human agents, and offering product suggestions. With the capability to support more than 50 languages, SIA effectively reaches a global customer base, ensuring smooth communication across various demographics. Furthermore, its user-friendly setup allows organizations to swiftly adapt to changing customer needs while maximizing their support efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Freshdesk
Salesforce
Shopify
Slack
Amazon
BigCommerce
Docusaurus
Facebook Messenger
Flipkart
GitBook
Gladly
Gorgias
HubSpot CRM
Intercom
Markdown
Microsoft Outlook
Notion
ReadMe
Squarespace
Zapier

Integrations

Freshdesk
Salesforce
Shopify
Slack
Amazon
BigCommerce
Docusaurus
Facebook Messenger
Flipkart
GitBook
Gladly
Gorgias
HubSpot CRM
Intercom
Markdown
Microsoft Outlook
Notion
ReadMe
Squarespace
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Alhena.ai

Founded

2022

Country

United States

Website

alhena.ai/

Vendor Details

Company Name

SIA

Country

United States

Website

scogo.ai/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Product Features

Alternatives

Alternatives

Fin Reviews

Fin

Intercom
SuperSupport Reviews

SuperSupport

SuperAGI