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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Full-stack convergent BSS for MVNOs, ISPs, FTTx, and emerging MNOs Alepo Digital BSS is a convergent, TM Forum Open API-compliant business support system for telecom operators that need operational speed without the overhead of a Tier-1 platform. The platform covers the full BSS stack in one pre-integrated system: CRM, convergent billing (postpaid, prepaid, hybrid, B2B2X), online charging (OCS), product catalog, order management, self-care, provisioning, trouble ticketing, voucher management, partner/affiliate management, loyalty, and analytics. No stitching together point solutions.

Description

In recent years, a notable trend has been the emergence of "Customer Centricity," signaling a transition from a Resource-centric approach to a Service-centric model for OSS solutions, which integrates Fulfillment and Assurance operations. At the heart of this shift is the CygNet Service Management Platform (SMP), which serves as the cornerstone for top-tier CygNet Service Fulfillment and Assurance systems. Recognizing the crucial role that accurate and current physical inventory plays in the entire OSS-BSS value chain, the CygNet SMP is powered by an autodiscovery engine that retrieves precise, real-time resource inventory data from the network. The standout feature of the CygNet Autodiscovery engine lies in its built-in correlation algorithms, which adeptly "stitch" together end-to-end circuits across different vendors and technologies, spanning L1, L2, and L3 layers. This capability not only enables the auto-discovery of network-facing services but also extends to customer-facing services, thereby enhancing overall service delivery. Ultimately, this approach positions organizations to better meet customer needs and improve operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Casa Systems Yes 

Integrations

Casa Systems No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Alepo Technologies

Founded

2004

Country

United States

Website

alepo.com/solutions/digital-bss/

Vendor Details

Company Name

NMSWorks Software

Country

India

Website

www.nmsworks.co.in

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing No 
Flexible Rate Tables No 
Internet No 
Order Management Yes 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal No 
Service Order System No 
VoIP No 

Product Features

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