Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Alcméon’s innovative cloud technology allows businesses to leverage popular messaging platforms like Facebook Messenger, iOS Messages, and WhatsApp as dynamic channels for customer service, marketing, and conversational commerce. It integrates seamlessly with leading social media and messaging APIs, including Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Business Chat, WeChat, and Google My Business, with a commitment to rapidly adopting new features by collaborating directly with their technical teams. Furthermore, Alcméon’s back office is designed for effortless connectivity to clients' information systems and CRM platforms such as Salesforce, Oracle, Zendesk, and Efficy, ensuring streamlined operations. Clients benefit from the support of a dedicated customer success manager, along with comprehensive training options both online and offline, as well as exclusive events tailored just for them. This comprehensive approach not only enhances customer engagement but also empowers businesses to stay ahead in the ever-evolving digital landscape.
Description
Engage your audience effectively in today’s digital landscape. With 2.8 billion individuals utilizing chat applications monthly, this number continues to rise. Connect with your audience where they are, delivering messages that are direct, personalized, and engaging. Our chatbots seamlessly integrate into any platform, allowing for swift qualification, profiling, and activation of leads. By combining digital advertising, marketing automation, and CRM, we enhance the concept of "Conversational Marketing." IMBlox aids you in creating and executing applications centered around conversational marketing, fostering engagement through popular chat platforms. It functions as an app within the most frequently used chat applications such as Facebook Messenger, WhatsApp, and WeChat. Leveraging our 'bot' framework, you can swiftly establish meaningful and personalized dialogues that not only attract new customers but also reignite interest from existing ones. Whether the conversation is initiated by you or your customer, the ultimate goal is to achieve heightened engagement and improved communication. This is the essence of "conversational marketing," which is becoming essential in today's interconnected world.
API Access
Has API
API Access
Has API
Integrations
Apple Business Chat
Facebook
Facebook Messenger
Google Business Profile
Instagram
Microsoft Dynamics 365
Oracle Cloud Infrastructure
SAP Store
Salesforce
WeChat
Integrations
Apple Business Chat
Facebook
Facebook Messenger
Google Business Profile
Instagram
Microsoft Dynamics 365
Oracle Cloud Infrastructure
SAP Store
Salesforce
WeChat
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alcméon
Founded
2011
Country
France
Website
www.alcmeon.com
Vendor Details
Company Name
IMBlox
Founded
2014
Country
Israel
Website
www.imblox.com
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat