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Average Ratings 0 Ratings
Description
Every day, across 43 different countries, we demonstrate to our clients the importance of collaboration. Case management is inherently a collaborative endeavor. It involves bringing together various elements into a cohesive process through cooperation. This entails evaluating needs, strategizing, organizing, and enabling the provision of support and services. It focuses on fulfilling the requirements of both service providers and those who are in need of those services. Alcea CaseTrack offers a fully customizable solution designed to address all aspects of case management. You can monitor intricate interactions while collaborating with all necessary resources, including documentation and the resulting outcomes. Discover how Alcea CaseTrack can enhance your business's collaborative efforts. This applies to both private and governmental organizations in sectors such as healthcare, auditing, legal, and social services, where the teamwork of individuals—ranging from case workers and managers to clients and respondents—creates a complex landscape to navigate. By fostering effective collaboration, we can transform case management into a more streamlined and efficient process.
Description
Empower your team, vendors, and clients to collaborate securely on cases while managing communication through logs, emails, and instant messaging, all while controlling access and visibility. With VCM, your business tasks are centralized, and our automation streamlines processes to save you valuable time, emphasizing the concept of "billing as you work" to enhance profitability. Virtual Case Management® offers a comprehensive online solution that encompasses contact, case, and document management, alongside integrated accounting, template reports, and seamless email/IM functionality throughout the case lifecycle. By focusing on the daily processes users engage in, we consolidate and automate these tasks into a single-step solution, eliminating the cumbersome multi-clicks and numerous pages typical of online systems. All case data is conveniently maintained on ONE PAGE, leading to a significant time savings of about 30 minutes each day, translating to approximately 10 hours a month. This efficiency not only improves productivity but also allows users to concentrate on case quality and outcomes.
API Access
Has API
No
API Access
Has API
No
Integrations
Dropbox
No
Microsoft OneDrive
No
QuickBooks Online
No
Pricing Details
$20 per month
Free Trial
No
Free Version
No
Pricing Details
$24.99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Alcea Tracking Solutions
Founded
1997
Country
Canada
Website
alceatech.com/case-management/
Vendor Details
Company Name
Virtual Case Management
Founded
2007
Country
United States
Website
www.virtualcasemanagement.com
Product Features
Legal Case Management
Billing Management
No
Calendar Management
No
Case Notes
Yes
Client Management
Yes
Communication Tracking
Yes
Conflict Management
Yes
Corporations
Yes
Court Management
No
Discovery Management
No
Docket Management
Yes
Document Management
Yes
Expense Tracking
No
Government
No
Law Firms
No
Records Management
Yes
Task Management
Yes
Time Tracking
Yes
Trust Accounting
No
Patient Case Management
Activity Tracking
Yes
Assessment Notes
Yes
Billing & Invoicing
Yes
Calendar Management
Yes
Candidate Identification
Yes
Case List Management
Yes
Eligibility Verification
No
HIPAA Compliant
No
Medical History Records
No
Patient Records
No
Referral Management
Yes
Treatment Planning
No
Social Work Case Management
Case Notes
No
Client Management
No
Document Management
No
Forms Management
No
Goal Setting / Tracking
No
Program Management
No
Referral Management
No
Reporting & Statistics
No
Scheduling
No
Volunteer Management
No
Product Features
Investigation Management
Contact Management
Yes
Data Management
Yes
Incident Management
Yes
Reporting & Statistics
Yes
Subject Profiles
Yes
Law Enforcement
Case Management
Yes
Certification Management
No
Court Management
Yes
Court Management Integration
No
Crime Scene Management
Yes
Criminal Database
No
Dispatching
No
Evidence Management
Yes
Field Reporting
Yes
Incident Mapping
No
Internal Affairs Administration
No
Investigation Management
Yes
Scheduling
Yes
Legal Case Management
Billing Management
Yes
Calendar Management
Yes
Case Notes
Yes
Client Management
Yes
Communication Tracking
Yes
Conflict Management
Yes
Corporations
Yes
Court Management
Yes
Discovery Management
Yes
Docket Management
No
Document Management
Yes
Expense Tracking
Yes
Government
Yes
Law Firms
Yes
Records Management
Yes
Task Management
Yes
Time Tracking
Yes
Trust Accounting
No