Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Alcea BugTrack empowers your development team by providing tools to monitor bugs, streamline project coordination, and manage organizational changes effectively. This platform guarantees adherence to a consistent and organized process throughout your development cycle, enhancing overall efficiency. By facilitating collaboration and boosting productivity, Alcea ensures that business processes are rigorously followed until issues are resolved. As soon as a defect is recorded in the system, the entire team is informed about responsibilities and timelines for resolution, eliminating the need for meetings and preventing redundant work. You can personalize the interface of your system to gather information tailored to your requirements, and access data anytime and anywhere you have Internet connectivity. Its user-friendly design ensures a smooth onboarding experience without a steep learning curve, and it supports both SOAP and REST API integrations for added flexibility. Moreover, its comprehensive features allow for seamless tracking and reporting, enhancing project oversight and team accountability.

Description

Every day, across 43 different countries, we demonstrate to our clients the importance of collaboration. Case management is inherently a collaborative endeavor. It involves bringing together various elements into a cohesive process through cooperation. This entails evaluating needs, strategizing, organizing, and enabling the provision of support and services. It focuses on fulfilling the requirements of both service providers and those who are in need of those services. Alcea CaseTrack offers a fully customizable solution designed to address all aspects of case management. You can monitor intricate interactions while collaborating with all necessary resources, including documentation and the resulting outcomes. Discover how Alcea CaseTrack can enhance your business's collaborative efforts. This applies to both private and governmental organizations in sectors such as healthcare, auditing, legal, and social services, where the teamwork of individuals—ranging from case workers and managers to clients and respondents—creates a complex landscape to navigate. By fostering effective collaboration, we can transform case management into a more streamlined and efficient process.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$20 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Alcea Tracking Solutions by Alcea Technologies Inc.

Founded

1997

Country

Canada

Website

alceatech.com/solutions/alcea-bugtrack/

Vendor Details

Company Name

Alcea Tracking Solutions

Founded

1997

Country

Canada

Website

alceatech.com/case-management/

Product Features

Bug Tracking

Backlog Management Yes 
Filtering Yes 
Issue Tracking Yes 
Release Management Yes 
Task Management Yes 
Ticket Management Yes 
Workflow Management Yes 

Product Features

Legal Case Management

Billing Management No 
Calendar Management No 
Case Notes Yes 
Client Management Yes 
Communication Tracking Yes 
Conflict Management Yes 
Corporations Yes 
Court Management No 
Discovery Management No 
Docket Management Yes 
Document Management Yes 
Expense Tracking No 
Government No 
Law Firms No 
Records Management Yes 
Task Management Yes 
Time Tracking Yes 
Trust Accounting No 

Patient Case Management

Activity Tracking Yes 
Assessment Notes Yes 
Billing & Invoicing Yes 
Calendar Management Yes 
Candidate Identification Yes 
Case List Management Yes 
Eligibility Verification No 
HIPAA Compliant No 
Medical History Records No 
Patient Records No 
Referral Management Yes 
Treatment Planning No 

Social Work Case Management

Case Notes No 
Client Management No 
Document Management No 
Forms Management No 
Goal Setting / Tracking No 
Program Management No 
Referral Management No 
Reporting & Statistics No 
Scheduling No 
Volunteer Management No 

Alternatives

Alcea ProjectTrack Reviews

Alcea ProjectTrack

Alcea Tracking Solutions

Alternatives

InfoFlo Reviews

InfoFlo

InfoFlo Solutions Inc
Alcea IssueTrack Reviews

Alcea IssueTrack

Alcea Tracking Solutions
Alcea HelpDesk Reviews

Alcea HelpDesk

Alcea Tracking Solutions
Foothold Reviews

Foothold

Foothold Technology
Alcea RiskMgr Reviews

Alcea RiskMgr

Alcea Tracking Solutions
Alcea CaseTrack Reviews

Alcea CaseTrack

Alcea Tracking Solutions
NewOrg Reviews

NewOrg

NewOrg Management System