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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ALAN Systems has established itself as a reliable provider of IT services and products within the international marketplace. The companies that form the ALAN Systems group are active in both Poland and Austria. Since our inception in 1999, we have leveraged cutting-edge technologies to develop IT solutions customized to meet our clients' specific requirements. We continuously invest in our workforce to ensure they possess the skills needed to create and enhance modern IT solutions from the ground up. By offering versatility, safety, and reliability, we deliver comprehensive support that helps optimize our customers' business processes. Our services prominently include the design, testing, and implementation of software, along with the integration of information systems tailored for various applications and levels. Additionally, we provide staff training, maintenance of IT systems, and ensure the security of data transmission. This comprehensive service suite empowers our clients to concentrate solely on their primary business operations. Proudly rooted in Poland, our offices are situated in Silesia, specifically in Katowice and Rybnik, where we continue to foster innovation and excellence in the IT sector.

Description

WaFlow serves as a comprehensive platform for business administration and customer interaction, seamlessly integrating communication through WhatsApp and Instagram with robust retail management features. It offers a centralized inbox that facilitates the organization of customer dialogues, contact management, broadcasts, product catalogs, and overall customer interactions. For retail enterprises, WaFlow encompasses a wide array of functionalities, including management of products and inventory, handling of suppliers and purchase orders, processing of goods receipts, tracking and transferring stock, conducting stock counts, point-of-sale systems, billing, cash management sessions, processing returns, fostering customer loyalty, and generating business reports. Additionally, WaFlow enhances customer engagement through tools for segmentation, broadcasting messages, managing roles and permissions, providing analytics, tagging customers, automating agent assignments, enabling WhatsApp commerce, and supporting integrations via REST APIs and webhooks. Ultimately, it empowers businesses to oversee sales, inventory, retail processes, customer support, and communication, all from a single, cohesive platform, streamlining operations for greater efficiency and effectiveness.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Instagram No 
WhatsApp No 

Integrations

Instagram Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$8/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Alan Systems

Founded

1999

Country

Poland

Website

www.alan-systems.com/en/

Vendor Details

Company Name

WaFlow.io

Founded

2025

Country

India

Website

waflow.io

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Alternatives

Alternatives

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