Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Alacer serves as a cloud-based platform for hospitality management, aimed at enhancing daily operations and elevating guest experiences across various establishments like hotels, inns, restaurants, bars, resorts, spas, and leisure venues. With its modular and integrated system, Alacer effectively eliminates the challenges posed by complex, disjointed point solutions, consolidating all necessary functions into a singular, adaptable suite tailored specifically for the hospitality industry. The platform's primary property management system efficiently oversees front desk and reservation activities, ensuring real-time availability and smooth booking operations. Additionally, integrated modules facilitate restaurant and bar services through a touch-screen electronic point-of-sale system, coordination of functions and events, scheduling for spa and wellness activities, inventory management, club and membership administration, and contactless ordering and payment at tables. Furthermore, Alacer is equipped with a direct booking engine that allows properties to accept commission-free bookings directly through their websites, alongside a channel management interface that ensures automatic synchronization of availability across various platforms. This comprehensive approach not only enhances operational efficiency but also fosters a more cohesive experience for both staff and guests in the hospitality realm.
Description
The requirements of hoteliers for a property management system are extensive, encompassing the orchestration of hotel operations, management of guest preferences, control over room inventory and rates, and an ongoing evolution while ensuring data security. In response to these needs, Oracle Hospitality has developed the OPERA Cloud property management solution. This mobile-friendly PMS streamlines IT processes and centralizes information, allowing for easy access from anywhere, at any time. Featuring an open architecture along with built-in integration services and an open API, OPERA Cloud fosters innovation and caters to the diverse demands of hotels, ultimately transforming the guest experience. Specifically designed for hotel operations, this cloud-based PMS solution offers essential features that accommodate hotels of varying sizes and complexities. By liberating front desk staff from a fixed location, the system enables service to guests throughout the property, which significantly reduces check-in and check-out durations. Furthermore, the platform enhances operational efficiency by equipping staff with real-time updates, ensuring that hotels can adapt swiftly to guest needs.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Aiello TMS Pro
No
BOTSHOT
No
Boulevard
No
DigitalGuest
No
Goki
No
Hotelinking
No
Inn-Flow
No
Loopon
No
OPERA Cloud Central
No
OPERA Room Reservations
No
Integrations
Aiello TMS Pro
Yes
BOTSHOT
Yes
Boulevard
Yes
DigitalGuest
Yes
Goki
Yes
Hotelinking
Yes
Inn-Flow
Yes
Loopon
Yes
OPERA Cloud Central
Yes
OPERA Room Reservations
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Alacer
Founded
2005
Country
United Kingdom
Website
alacer.co.uk
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/industries/hospitality/hotel-property-management/products/hotel-management-software/
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No