Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Alacer serves as a cloud-based platform for hospitality management, aimed at enhancing daily operations and elevating guest experiences across various establishments like hotels, inns, restaurants, bars, resorts, spas, and leisure venues. With its modular and integrated system, Alacer effectively eliminates the challenges posed by complex, disjointed point solutions, consolidating all necessary functions into a singular, adaptable suite tailored specifically for the hospitality industry. The platform's primary property management system efficiently oversees front desk and reservation activities, ensuring real-time availability and smooth booking operations. Additionally, integrated modules facilitate restaurant and bar services through a touch-screen electronic point-of-sale system, coordination of functions and events, scheduling for spa and wellness activities, inventory management, club and membership administration, and contactless ordering and payment at tables. Furthermore, Alacer is equipped with a direct booking engine that allows properties to accept commission-free bookings directly through their websites, alongside a channel management interface that ensures automatic synchronization of availability across various platforms. This comprehensive approach not only enhances operational efficiency but also fosters a more cohesive experience for both staff and guests in the hospitality realm.
Description
AutomIAbzh is an innovative AI-driven service that functions as a telephone receptionist and reservation assistant for dining establishments. It responds to incoming calls in French, addresses common inquiries based on each restaurant's details and operational guidelines, and facilitates table bookings. Restaurant staff can access a web-based platform to manage reservations and make updates to their venue information. Additionally, the system allows for call transfers, enabling customers to connect with staff for any necessary human assistance. This service primarily targets independent eateries and small restaurant groups in France that require support in handling frequent phone inquiries and reservation demands, especially during peak service times. For those interested, setup assistance and product demonstrations can be scheduled either virtually or in-person by arrangement. Upon activation and successful onboarding, a 14-day trial period is offered, which includes a cap of 150 minutes; however, a setup fee is applicable. Overall, AutomIAbzh streamlines communication for dining establishments, enhancing their operational efficiency and customer service experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€149/month
The plan costs €149/month and includes 500 minutes. A €50 setup fee applies. Additional minutes cost €0.35 each. The 14-day introductory period includes 150 minutes and begins only after service activation and operator onboarding approval; the setup fee applies.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Alacer
Founded
2005
Country
United Kingdom
Website
alacer.co.uk
Vendor Details
Company Name
AutomIAbzh
Founded
2024
Country
France
Website
www.automiabzh.com
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No