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Description
Aktok is a comprehensive digital workspace designed to unify business operations, communication, and automation in one platform. It integrates CRM, project management, chatbot, and marketing tools to eliminate the need for multiple disconnected applications. The platform uses AI-powered automation to handle repetitive tasks, improving efficiency and reducing manual workload. Teams can collaborate in real time through shared dashboards, task boards, and communication channels. Aktok’s chatbot enhances customer engagement by providing intelligent, personalized responses across different touchpoints. It also includes marketing automation features that help businesses nurture leads and track campaign performance. The system’s modular, API-driven architecture ensures flexibility and scalability for growing organizations. Managers can monitor team performance and workflows through centralized dashboards and reports. By consolidating tools and data, Aktok improves decision-making and operational clarity. Overall, it enables businesses to streamline processes, enhance collaboration, and drive growth.
Description
Supbotive is an innovative customer support automation platform that leverages AI technology to assist businesses in managing repetitive inquiries through channels such as WhatsApp, Telegram, and website chat. It empowers companies to customize a chatbot utilizing their own information repository, which encompasses FAQs, policies, product specifications, service instructions, return and refund guidelines, as well as internal support protocols.
The intelligent chatbot interprets customer intent and delivers immediate, consistent responses based on verified business documentation. In situations involving complex, sensitive, or ambiguous questions, Supbotive employs a sophisticated escalation system to seamlessly hand over the conversation to a human agent, ensuring that customers do not have to repeat their concerns.
By implementing Supbotive, organizations can significantly lessen the burden on support teams, enhance response times, ensure the accuracy of answers, and enable support staff to engage in more valuable interactions with customers, ultimately leading to improved customer satisfaction. Enhanced efficiency in customer support processes fosters a more productive environment for both customers and support teams alike.
API Access
Has API
API Access
Has API
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Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
$15/month/seat
Free Trial
Free Version
Pricing Details
£30/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aktok
Founded
2011
Country
Canada
Website
aktok.com
Vendor Details
Company Name
Absoluit
Founded
2016
Country
Norway
Website
absoluit.com
Product Features
Business Management
Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management