Supbotive Description

Supbotive is an innovative customer support automation platform that leverages AI technology to assist businesses in managing repetitive inquiries through channels such as WhatsApp, Telegram, and website chat. It empowers companies to customize a chatbot utilizing their own information repository, which encompasses FAQs, policies, product specifications, service instructions, return and refund guidelines, as well as internal support protocols.

The intelligent chatbot interprets customer intent and delivers immediate, consistent responses based on verified business documentation. In situations involving complex, sensitive, or ambiguous questions, Supbotive employs a sophisticated escalation system to seamlessly hand over the conversation to a human agent, ensuring that customers do not have to repeat their concerns.

By implementing Supbotive, organizations can significantly lessen the burden on support teams, enhance response times, ensure the accuracy of answers, and enable support staff to engage in more valuable interactions with customers, ultimately leading to improved customer satisfaction. Enhanced efficiency in customer support processes fosters a more productive environment for both customers and support teams alike.

Pricing

Pricing Starts At:
£30/month
Free Trial:
Yes

Integrations

No Integrations at this time

Reviews

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Company Details

Company:
Absoluit
Year Founded:
2016
Headquarters:
Norway
Website:
supbotive.com
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Product Details

Platforms
Web-Based
Windows
Mac
Chromebook
Types of Training
Training Docs
Live Training (Online)
In Person
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Supbotive Features and Options

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